Danish-Speaking Solutions Consultant – Relocation Paid

Mercier Consultancy MD; Denmark; On-site; DKK 111,000 - 162,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Professional development opportunities

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Solutions Consultant based in Sofia, Bulgaria, to provide high-level Danish-speaking customer support for a global market.

You will join an international team, receive fully paid training and relocation support, health insurance, a competitive salary, and a monthly performance bonus. Excellent communication and a passion for service are essential in this multicultural role.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for delivering premium customer support services.
• Excellent communication skills and a professional, solution-oriented mindset.
• Previous experience in an office-based role is considered an asset.
• Ability to thrive in a multicultural work environment.

Responsibilities

• Deliver exceptional customer support services to Danish-speaking clients through various communication channels.
• Act as a primary point of contact for complex inquiries, ensuring accurate and timely resolutions.
• Maintain high levels of customer satisfaction by providing professional, empathetic, and efficient assistance.
• Collaborate with international teams to improve internal workflows within the customer support services department.
• Document all interactions meticulously to maintain high standards of data integrity and reporting.
• Contribute to the success of the team by meeting and exceeding performance KPIs.
• Stay updated on product knowledge and service policies to provide expert-level guidance to customers.

Skills

Danish language

Communication skills

Office-based experience (asset)

Job description

Mercier Consultancy Group is seeking a Danish Speaking Solutions Consultant based in Sofia, Bulgaria, to provide high-level Danish-speaking customer support for a global market.

You will join an international team, receive fully paid training and relocation support, health insurance, a competitive salary, and a monthly performance bonus. Excellent communication and a passion for service are essential in this multicultural role.