Danish-Speaking Financial Customer Experts - Athens, Greece

Next Job Abroad; Horsens; On-site; DKK 164,000 - 224,000; Full time

Benefits offered by this job

Relocation support

Housing assistance

Competitive salary with extra annual认可

Job summary

Next Job Abroad is seeking Danish-speaking Customer Support Specialists to join a growing fintech team in Greece. You will be the first point of contact for customers, helping with inquiries and guiding them through digital banking and payment services.

Relocation is supported, with housing assistance and a comprehensive training program. You’ll work with an international team and have opportunities for career growth in a dynamic financial tech environment.

Qualifications

• Danish fluency (spoken and written)
• Strong English communication skills
• Strong communication and problem-solving abilities
• Interest in digital banking, fintech, and payments
• Comfortable using technology and learning new systems
• Ability to thrive in a fast-paced environment
• Customer support experience is a plus, not required
• Positive attitude and ownership

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Serve as the primary point of contact for customer and client requests
• Provide guidance on financial products and services
• Assist customers with account, payment, and service questions
• Resolve issues efficiently and professionally
• Promote customer satisfaction, loyalty, and product adoption
• Collaborate with an international team
• Contribute to individual and team performance goals

Skills

Danish fluency

English proficiency

Job description

Ready to swap grey skies for Greek sunshine?

Our client in Greece is looking for Danish-speaking Customer Support Specialists to join a growing team supporting customers in the financial services and fintech sector.

If you're interested in digital banking, online payments, and financial technology, this is an opportunity to build an international career while enjoying life in one of Europe's most popular destinations. Think sunshine, seaside living, amazing food, and a multicultural work environment where your career can grow.

About the Role:

You'll be supporting customers of leading financial services, digital payment, and online banking companies. As the first point of contact, you'll help customers with inquiries, provide guidance on services and solutions, and ensure every interaction delivers an excellent customer experience.

Your Daily Tasks Will Include:

• Handling customer inquiries via phone, email, and chat
• Acting as the primary point of contact for customer and client requests
• Providing support and guidance on financial products and services
• Assisting customers with account, payment, and service-related questions
• Resolving issues efficiently and professionally
• Promoting customer satisfaction, loyalty, and product adoption
• Working closely with a high-performing international team
• Contributing to both individual and team performance goals

Requirements

What You Need:

• Fluency in Danish (spoken and written)
• Very good English communication skills
• Strong communication and problem-solving abilities
• Interest in digital banking, fintech, and payment solutions
• Comfortable using technology and learning new systems
• Ability to thrive in a fast-paced environment
• Previous customer support experience is a plus, but not required
• A positive attitude and strong sense of ownership

Benefits

What's in It for You:

• Full relocation support, including flight and temporary accommodation
• Assistance with finding long-term housing
• Competitive salary plus two additional salaries per year
• Health care benefits and employee discounts
• Paid training with certified instructors
• Career growth opportunities within an international company
• Free online Greek language lessons
• Referral bonuses for bringing friends
• Modern office facilities with dedicated break areas
• Social events, community initiatives, and a diverse workplace culture

Working with our client means joining a company recognised for its people-first culture, commitment to diversity, and excellent career development opportunities. You'll gain valuable international experience while supporting some of the world's leading financial technology and payment service providers.

If you're ready for a new adventure, professional growth, and a lifestyle upgrade, Greece could be your next destination!