Danish-Speaking Customer Support Agent I Remote in Greece I Relocation Supported

WW Talents; Randers Kommune; Teletrabalho; DKK 108 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Training

Onboarding Support

Continuous Learning

Career Progression

Relocation Support

Resumo da oferta

WW Talents is hiring Danish-speaking Client Service Advisors to support customers from Greece. This remote role in Greece offers training, onboarding, and growth prospects. Applicants must have Danish language proficiency (C1/C2) and strong communication skills, with English at B2–C1 depending on the project.

A relocation package is included, along with a structured training program. The position requires legal right to work in Greece; visa sponsorship is not provided.

Qualificações

• Danish language proficiency at C1/C2 level required.
• English proficiency at B2–C1 depending on project.
• Strong written and verbal communication skills.
• Able to work in a fast-paced international environment.
• Basic familiarity with CRM systems and digital tools is a plus.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and professional, customer-focused support.

Conhecimentos

Danish (C1/C2)

English (B2–C1)

Ferramentas

CRM software

Descrição da oferta de emprego

We are looking for Danish-Speaking Client Service Advisors in Greece supporting customers across various international projects.

Working Location: Greece. This role is only remote in Greece. Work remotely anywhere in Greece.

Work Model: Remote

Language: Danish – C1/C2 level

English: B2–C1, depending on the project

Compensation: €1,300 gross/month (paid over 14 months) + performance-based bonus of up to 20% of the salary/month, depending on the project

Relocation Package: 4 weeks hotel accommodation, airport pick-up, flight ticket, and real estate agency fee

Working Schedule: Monday–Friday, with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

If you are a Danish-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and elevate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Requirements

• C1/C2 level of Danish
• B2–C1 level of English, depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

• Fully Paid and structured training
• Comprehensive onboarding and nesting support
• Opportunities for continuous learning and professional development
• Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles
• Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick-up and real estate agency feeThe opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas