Danish-speaking Customer Support Advisor - Insurance & Claims - Athens, Greece

Next Job Abroad; Korsør; On-site; DKK 135,000 - 224,000; Full time

Benefits offered by this job

Relocation support

Flight covered

Hotel accommodation

Accommodation assistance

Two extra salaries

Performance bonus

Fully paid training

Healthcare benefits

Career development

Greek language courses

International team

Job summary

Next Job Abroad is seeking Danish speakers to join an international customer support team in Athens. You will support customers with insurance and protection plans, with full training provided.

You will relocate to Greece with covered travel, housing support, and a competitive salary. The role blends customer service with claims and case management, working on-site in Athens within an international team.

Qualifications

• Fluent Danish is required.
• Good level of English.
• High school or equivalent completed.
• Clear communication and helpful attitude.
• Comfort using computers and learning new systems.

Responsibilities

• Registering and managing insurance claims and protection plans for electronics and products.
• Providing updates on ongoing cases and explaining coverage.
• Helping customers with repairs and replacements and handling questions/complaints.
• Updating and documenting customer cases in CRM and claims systems.
• Following GDPR, data protection and compliance procedures.

Skills

Danish fluency

English proficiency

Clear communication

Computer literacy

Willing to learn systems

Education

High school diploma or equivalent

Job description

Live Abroad. Build Experience. See Where It Takes You.

Thinking about spending a year abroad, but still want to gain experience that can actually strengthen your CV?

We're looking for Danish speakers to join an international customer support team in Athens, working with insurance, claims and device protection.

You don't need previous insurance experience. You'll receive full training and learn the role from the ground up.

What You'll Do

You'll support customers with insurance and protection plans for electronics and other products.

Your daily work will include:

• Registering and managing insurance claims
• Providing updates on ongoing cases
• Explaining coverage, eligibility and next steps
• Helping customers with repairs and replacements
• Handling customer questions and complaints
• Updating and documenting customer cases
• Working with CRM and claims management systems
• Following procedures related to GDPR, data protection and compliance

The role combines customer service with practical claims and case management experience.

What You'll Learn

This isn't just experience answering customer questions.

You'll gain practical knowledge in areas such as:

• Insurance and claims handling
• Case management
• Complaints handling
• GDPR and compliance
• CRM systems
• Customer communication
• Problem-solving

These are transferable skills you can take into future roles within insurance, finance, customer operations and other international companies.

Requirements

You:

• Speak Danish fluently
• Have a good level of English
• Have completed high school or equivalent
• Communicate clearly and enjoy helping people
• Are comfortable using computers and learning new systems
• Are organised and solution-oriented
• Are ready to live and work in Athens

Previous insurance experience is not required. Structured training and on-the-job learning are provided before you become fully operational.

Benefits

• Relocation support to Greece
• Flight expenses covered
• Hotel accommodation upon arrival
• Support finding permanent accommodation
• Competitive salary + two extra salaries per year
• Performance-based bonus
• Fully paid training
• Healthcare benefits
• Career development opportunities
• Free online Greek language courses
• International work environment and social activities

Work In Athens. Experience Greece.

You'll work on-site in Athens as part of an international team.

Outside work, you get everything that comes with actually living in Greece rather than just visiting: Athens nightlife, Mediterranean food, beaches, weekend trips and Greek islands within reach.

Maybe you're looking for a gap year. Maybe you want international experience. Maybe you're simply ready to try something completely different.

Either way, you can come away with more than just a year abroad - you'll have new skills and international experience on your CV too.