Danish-speaking Customer Support Advisor - Insurance & Claims - Athens, Greece

Next Job Abroad; Aarhus; On-site; DKK 164,000 - 209,000; Full time

Benefits offered by this job

Relocation support

Flight expenses covered

Hotel accommodation on arrival

Help finding accommodation

Competitive salary

Performance-based bonus

Fully paid training

Healthcare benefits

Career development opportunities

Greek language courses

International work environment

Job summary

Next Job Abroad is hiring Danish speakers to join an international customer support team in Athens, handling insurance, claims and device protection. Training provided; no prior insurance experience required.

You will support customers, manage claims, updates, and GDPR compliance, working on-site in Athens with relocation support and a fully paid training program; English proficiency required; living in Greece offers vibrant culture and career growth.

Qualifications

• Fluent Danish required.
• Good level of English.
• Completed high school or equivalent.
• Able to use computers and learn new systems.
• Organised and solution-oriented.

Responsibilities

• Registering insurance claims and managing cases.
• Providing updates on ongoing claims.
• Explaining coverage and eligibility.
• Assisting customers with repairs and replacements.
• Handling customer questions and complaints.

Skills

Danish language

English language

Communication

Organized

Education

High school diploma

Tools

CRM software

Claims management systems

Job description

Live Abroad. Build Experience. See Where It Takes You.

Thinking about spending a year abroad, but still want to gain experience that can actually strengthen your CV?

We're looking for Danish speakers to join an international customer support team in Athens, working with insurance, claims and device protection.

You don't need previous insurance experience. You'll receive full training and learn the role from the ground up.

What You'll Do

You'll support customers with insurance and protection plans for electronics and other products.

Your daily work will include:

• Registering and managing insurance claims
• Providing updates on ongoing cases
• Explaining coverage, eligibility and next steps
• Helping customers with repairs and replacements
• Handling customer questions and complaints
• Updating and documenting customer cases
• Working with CRM and claims management systems
• Following procedures related to GDPR, data protection and compliance

The role combines customer service with practical claims and case management experience.

What You'll Learn

This isn't just experience answering customer questions.

You'll gain practical knowledge in areas such as:

• Insurance and claims handling
• Case management
• Complaints handling
• GDPR and compliance
• CRM systems
• Customer communication
• Problem-solving

These are transferable skills you can take into future roles within insurance, finance, customer operations and other international companies.

Requirements

You:

• Speak Danish fluently
• Have a good level of English
• Have completed high school or equivalent
• Communicate clearly and enjoy helping people
• Are comfortable using computers and learning new systems
• Are organised and solution-oriented
• Are ready to live and work in Athens

Previous insurance experience is not required. Structured training and on-the-job learning are provided before you become fully operational.

Benefits

• Relocation support to Greece
• Flight expenses covered
• Hotel accommodation upon arrival
• Support finding permanent accommodation
• Competitive salary + two extra salaries per year
• Performance-based bonus
• Fully paid training
• Healthcare benefits
• Career development opportunities
• Free online Greek language courses
• International work environment and social activities

Work In Athens. Experience Greece.

You'll work on-site in Athens as part of an international team.

Outside work, you get everything that comes with actually living in Greece rather than just visiting: Athens nightlife, Mediterranean food, beaches, weekend trips and Greek islands within reach.

Maybe you're looking for a gap year. Maybe you want international experience. Maybe you're simply ready to try something completely different.

Either way, you can come away with more than just a year abroad - you'll have new skills and international experience on your CV too.