Danish Customer Support Specialist - The Netflix Project - Relocate to Greece

Next Job Abroad; Denmark; On-site; DKK 99,940 - 166,567; Full time

Benefits offered by this job

Paid flight to Athens

Free hotel accommodation for initial 2

Real estate support to find apartment

Competitive monthly salary

Monthly bonuses and perks

Full health insurance coverage

International expat community

Job summary

Netflix is seeking a Danish-speaking Customer Expert to join our Athens team. You will handle voice inquiries, and potentially chat and email, helping Danish Netflix users resolve streaming issues so they can continue enjoying their marathon sessions.

Requirements include fluent Danish, strong English communication, and a willingness to relocate for an immersive training experience in Greece. The role offers flight tickets, hotel accommodation, and health coverage.

Qualifications

• Danish: fluent to native level (C1/C2) as the primary language.
• English: solid B2 level for team communication.
• Fast and accurate typing speed (min 25 wpm).
• Willingness to relocate to Greece and start in a premium training program.

Responsibilities

• Handle Netflix customer inquiries via voice (and possibly chat/email).
• Troubleshoot account and streaming issues to restore access quickly.
• Answer questions about billing and payment methods.
• Assist customers who want to cancel with empathy and clarity.

Skills

Danish fluency

English proficiency

Typing 25 wpm

Tech-savvy

Job description

Are you obsessed with Stranger Things, Squid Game, or Bridgerton?

What if you could turn your passion for binging the best shows on Earth into a kickass career move?

We are looking for Native Danish speakers ready to pack their bags, trade the rainy Danish weather for the glorious Greek sun, and join the official Netflix support team in Athens!

This isn't your average boring office job. You'll be the friendly voice (and keyboard) helping fellow Danish Netflix users solve their streaming dilemmas so they can get back to their movie marathons.

What You'll Be Doing

As a Netflix Customer Expert, you will handle Voice inquiries (and potentially support chat and email in the future). You'll be the hero who:

• Saves the show: Help users who lost access to their accounts, got locked out, or need help logging in on their brand-new Smart TV
• Fixes the glitch: Troubleshoot basic tech issues or app errors so the streaming never stops
• Talks money (the easy way): Answer quick questions about billing, updating payment methods, or explaining account histories
• Spreads the love: When a user wants to cancel, use your charm and empathy to remind them why Netflix is the best companion for their cozy nights

Requirements

• Your Danish is flawless: You speak and write fluent Danish (C1/C2 level)
• Your English is sharp: You have a solid B2 level because your training, internal database, and communication with the wider team will be in English
• You're a tech‑savvy multi‑tasker: You know your way around a PC and can type at a speed of at least 25 words per minute
• No experience? No problem! If you love Netflix and love talking to people, we will teach you the rest. Our short, premium training program has got you covered
• Ready for an adventure: You are excited to live the ultimate Mediterranean lifestyle in beautiful Greece!

Benefits

• Paid flight ticket straight to Athens
• Free hotel accommodation for your first few weeks while you find your feet
• Real estate support to help you find your dream apartment under the Greek sun
• Competitive monthly salary (which goes a long way with the affordable cost of living in Greece)
• Monthly performance bonuses and sweet perks
• Full health insurance coverage
• An amazing, international community of young expats. Think beach days, weekend trips to the islands, and vibrant nightlife

The Logistics

• Shifts: Rotational schedules (including weekends and holidays because, let's face it, that's when everyone watches Netflix). Danish market hours typically run between 09:00 and 23:00, with plenty of late shifts (15:00 - 23:00) so you can sleep in or hit the beach before work!
• Location: Athens, Greece (Modern, high‑tech offices)

Ready to swap the winter coat for sunglasses? Don't hit "Next Episode"—hit Apply Now and let's get your Greek adventure started!