Danish Customer Support (Onsite in Lisbon)

Cross Border Talents; Odense; On-site; DKK 172,000 - 239,000; Full time

Benefits offered by this job

Relocation support

Training & onboarding

Bonuses

Job summary

Cross Border Talents seeks a Danish-speaking Customer Service Representative to join our Lisbon team on-site. You’ll handle Danish inquiries via phone, email, or chat, ensuring accurate information and a positive customer experience. Flexibility in shifts is expected to meet business needs and service levels.

Relocation support is provided, with full training and onboarding. The role offers a collaborative, international environment and a clear path to growth within the organization.

Qualifications

• Fluent in Danish with good level of English for training and internal communication.
• Strong communication skills and customer-oriented mindset.
• Previous customer service experience is a plus.
• Willingness to relocate and work onsite in Lisbon (EU citizenship or valid work permit required).

Responsibilities

• Support Danish-speaking customers via phone, email, or chat.
• Resolve inquiries efficiently and provide accurate information.
• Deliver a positive customer experience with empathy and professionalism.
• Collaborate with internal teams to improve service quality.

Skills

Danish language

English

Customer service experience

Communication skills

Job description

Danish Customer Support (Onsite in Lisbon)

We're Hiring: Danish-speaking Customer Service Representative

Location: Lisbon, Portugal (Onsite)
Start Date: 10 July 2025
Schedule: Monday to Friday, 07:00 19:00 (rotational shifts, including bank holidays)
Days Off: Weekends
Contract Type: Full-time
Compensation: Base salary + performance bonus
Relocation Support Provided

Are you fluent in Danish and ready for a new challenge in one of Europes most exciting cities? Join our customer service team in Lisbon and enjoy a dynamic, supportive environment, with full training, relocation support, and performance-based bonuses.

What You’ll Do

• Support Danish-speaking customers via phone, email, or chat
• Resolve inquiries efficiently and provide accurate information
• Deliver a positive customer experience with empathy and professionalism
• Collaborate with internal teams to improve service quality

What We’re Looking For

• Fluency in Danish with Good level of English for training and internal communication
• Strong communication skills and customer-oriented mindset
• Previous customer service experience is a plus
• Willingness to relocate and work onsite in Lisbon (EU citizenship or valid work permit required)

What We Offer

• Competitive base salary with bonus structure
• Relocation support, including assistance with travel and accommodation
• Full training and onboarding
• An international, inclusive team culture with room to grow

Join us and be part of something meaningful!

If youre customer-obsessed, positive, and ready to take the next step in your career we want to hear from you!