Customer Solution Associate

APM Terminals; Aarhus; On-site; DKK 520,000 - 760,000; Full time

Benefits offered by this job

High-profile Aid/Relief projects

International exposure

Career growth in logistics

Job summary

Maersk is seeking an experienced Freight Forwarder Customer Solution Associate for Aarhus or Copenhagen to manage complex international projects within Aid, Relief. You will coordinate end-to-end transport across air, sea and road, design tailored solutions, and engage with global stakeholders to deliver superior service.

You will help build a new team around a strategic customer win. This role offers exposure to international logistics operations, cross-functional collaboration, and career

Qualifications

• Proven experience within Aid/Relief business.
• Proven track record in freight forwarding.
• Strong project management capabilities and a track record of successful execution.
• Commercial awareness and an interest in developing customer-focused solutions.
• Excellent relationship-building skills with customers, suppliers, and internal stakeholders.

Responsibilities

• Manage end-to-end logistics projects for customers across Aid, Relief.
• Coordinate the transportation of equipment across ocean, air, and land modes.
• Capture and analyse project requirements to develop tailored logistics solutions.
• Support planning, costing, pricing, and proposal development activities.
• Lead project execution to ensure successful delivery against customer requirements.
• Create and optimize process flows for critical operational activities.
• Manage smaller tender processes and help secure competitive, commercially attractive solutions.
• Conduct site visits and engage local stakeholders to gather insights and support execution.
• Develop innovative logistics concepts and value-added service offerings.
• Collaborate with cross-functional teams across the global Maersk network.

Skills

Aid/Relief experience

Freight forwarding

Project management

Customer relationship

Global collaboration

Job description

Join Maersk and Help Deliver Critical Logistics Solutions Around the World

At Maersk, we don't just move cargo—we move global trade. As a global leader in logistics, connecting and simplifying supply chains across more than 130 countries, we help customers navigate complexity and unlock opportunity. Every year, we facilitate approximately 20% of global trade, powered by over 110,000 employees working together to create smarter, more resilient supply chains. We are now looking for an experienced Freight Forwarder Customer Solution Associate within Aid, Relief to join our specialized Project Logistics team in Aarhus or Copenhagen, Denmark. This is a unique opportunity to work at the intersection of logistics, project management, and Aid, Relief and Government operations, managing complex international transport projects that make a real impact on mission-critical supply chains.

Why Join Maersk Project Logistics?

Our Project Logistics teams are trusted experts in managing the transportation of complex, oversized, and sensitive cargo across the globe. Combining traditional freight forwarding expertise with advanced project planning, transport engineering, procurement, and end-to-end project management capabilities, we deliver solutions where others see obstacles. As part of this team, you will collaborate with industry experts, work on strategically important projects, and help design innovative logistics solutions for Aid, Relief customers worldwide.

The Opportunity

As a Customer Solution Associate, Aid, Relief, you will be responsible for managing logistics projects on behalf of our customers, ensuring seamless transport execution and outstanding service delivery. You will play a key role in building up a new team handling a new customer win. You will be coordinating everything from quoting/solution design to operating the shipment, within the different transport modes, as air, sea & road. This position offers significant exposure to international stakeholders, complex logistics challenges, and strategic customer engagements.

What You’ll Be Doing

• Manage end-to-end logistics projects for customers across Aid, Relief.
• Coordinate the transportation of equipment across ocean, air, and land modes.
• Capture and analyse project requirements to develop tailored logistics solutions.
• Support planning, costing, pricing, and proposal development activities.
• Lead project execution to ensure successful delivery against customer requirements.
• Create and optimize process flows for critical operational activities.
• Manage smaller tender processes and help secure competitive, commercially attractive solutions.
• Conduct site visits and engage local stakeholders to gather insights and support execution.
• Develop innovative logistics concepts and value-added service offerings.
• Collaborate with cross-functional teams across the global Maersk network.

What We’re Looking For

• Proven experience within Aid/Relief business
• Proven track record in freight forwarding
• Strong project management capabilities and a track record of successful execution.
• Commercial awareness and an interest in developing customer-focused solutions.
• Excellent relationship-building skills with customers, suppliers, and internal stakeholders.
• A collaborative mindset and the ability to work effectively across global teams.
• Strong organizational skills and the ability to remain composed under pressure.
• Excellent communication skills in English.
• A solid understanding of logistics products, services, and supply chain solutions.

What We Offer

• The opportunity to work on high-profile Aid, Relief project.
• Exposure to international logistics operations and stakeholders.
• Career growth within one of the world's leading logistics companies.
• A collaborative and supportive team environment.
• Continuous learning and professional development opportunities.
• A diverse and inclusive workplace where every perspective is valued.

Ready to Make an Impact? If you're passionate about project logistics, thrive in complex environments, and want to contribute to critical Aid, Relief supply chain operations, we'd love to hear from you. Join Maersk and help shape the future of global project logistics.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.