Customer Operations Coordinator - Maternity Cover

BORG Automotive A/S; Silkeborg Kommune; On-site; DKK 260,000 - 320,000; Full time

Job summary

BORG Automotive A/S in Silkeborg, Denmark, seeks a Back Office Coordinator for maternity cover starting asap until mid-January 2028. You’ll handle customer support, order management, and reporting, reporting to the Head of Account Management.

The role requires a structured, analytical approach and strong English skills; additional languages are a plus. Join a collaborative, international team with thorough onboarding and development opportunities.

Qualifications

• Can work independently while contributing actively to the wider team
• Take a structured and analytical approach to tasks and reporting
• Collaborative and service-minded
• Proficient in English
• May have additional language skills, which would be considered an advantage

Responsibilities

• Manage customer orders and claims
• Respond to customer enquiries by email and telephone
• Prepare reports, analyses, and customer-relevant statistics
• Support colleagues in Account Management with daily operational activities
• Handle recurring administrative and operational tasks
• Manage ad hoc assignments as required

Skills

Customer support

Order management

Claims handling

Reporting

Analytical

Team collaboration

English proficiency

Job description

BORG Automotive A/S in Silkeborg, Denmark, seeks a Back Office Coordinator for maternity cover starting asap until mid-January 2028. You’ll handle customer support, order management, and reporting, reporting to the Head of Account Management.

The role requires a structured, analytical approach and strong English skills; additional languages are a plus. Join a collaborative, international team with thorough onboarding and development opportunities.