Concierge Assistant

RedLine Freight Services; Kolding; On-site; DKK 320,000 - 420,000; Full time

Job summary

RedLine Freight Services in Kolding, Denmark, invites applications for a Concierge Assistant role within a premium hotel environment. You will help ensure every guest enjoys a comfortable stay by anticipating needs and offering thoughtful recommendations.

Key duties include greeting guests on arrival and assisting with check-in and check-out, providing facility information, and delivering courteous support to enhance the guest experience. Fluency in English is preferred; Danish is a plus.

Qualifications

• Experience in guest services preferred.
• Excellent communication in English; Danish language beneficial.

Responsibilities

• Greet and welcome guests on arrival, providing information about the hotel facilities and services.
• Assist guests with check-in and check-out procedures, ensuring all forms are completed accurately.

Skills

Customer service

Communication

Guest support

Job description

The role of a Concierge Assistant is to provide excellent customer service and assistance to guests at our high-end hotel in Kolding, Denmark. As a Concierge Assistant, you will be responsible for ensuring that all guests have a pleasant and comfortable stay by fulfilling their requests and providing helpful recommendations for local attractions and services.

Key Responsibilities

• Greet and welcome guests upon arrival, providing them with information about the hotel's facilities and services
• Assist guests with check-in and check-out procedures, ensuring that all necessary forms are completed accurately