Clinical Solutions Consultant – Electrophysiology MedTech

Johnson & Johnson MedTech; København; On-site; DKK 466,000 - 749,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Job summary

Johnson & Johnson MedTech seeks an Associate Clinical Consultant to provide clinical support during electrophysiology interventions, focusing on the CARTO 3D mapping system and related technologies. You will train to become an expert in delivering world-class education and support to hospital teams.

Initial training is comprehensive, followed by opportunities to drive awareness of JnJ solutions, develop customer relationships, and coordinate with the European technical team to service sites and

Qualifications

• Educated to degree level preferably Biomedical Engineers or a related discipline.
• Located in the Region South Denmark (Fyn) or East Denmark (Sjælland)
• Some Experience within electrophysiology/cardiology (preferable but not mandatory)
• Fluent in Danish as well as business level in English
• Computer software package skills (Word, Excel, PowerPoint)
• Dedication, perseverance and ability to successfully complete internal training
• A strong technical understanding and interest
• Ability to spend up to 1-2 nights per week away from home
• Driving license

Responsibilities

• Become an expert in providing clinical support to customers to ensure good technology adoption during procedures performed with JnJ products, driving collaboration, and maintaining consistent, open lines of communication with all team members both internal/external and locally/international.
• Once fully trained, create awareness of JnJ solutions, seek sales opportunities, drive business objectives and facilitate contact between the Sales Manager, and the key decision-makers to drive our business.
• Together with the European Technical team ensure servicing, maintenance, repair and co-ordinate functioning of all sites and upgrades of soft- and hardware
• Remain current on company products instructions for use (IFU), methodologies, technical troubleshooting and relevant scientific clinical literature and new product information.
• Collaborate with sales and clinical colleagues and internal partners, to identify, develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses, technicians as well as hospital administrators and staff.
• Responding daily to requests via email & telephone from customers, physicians as well as other internal and external partners.
• Administrative work such as Customer Relationship Management systems, managing account documentation, complaints, following Safety and Environmental practices, compliance training, expense reporting, company system input and maintaining Safe Fleet standards according to Company guidelines.
• Ensuring personal and company compliance with all Federal, State, local and company regulations, policies and procedures.

Skills

Account management

Collaboration

Communication

Customer centricity

Sales

OKRs

Problem solving

Market knowledge

Education

Biomedical engineering

Region South Denmark (Fyn) or East Denmark (Sjælland)

Job description

Johnson & Johnson MedTech seeks an Associate Clinical Consultant to provide clinical support during electrophysiology interventions, focusing on the CARTO 3D mapping system and related technologies. You will train to become an expert in delivering world-class education and support to hospital teams.

Initial training is comprehensive, followed by opportunities to drive awareness of JnJ solutions, develop customer relationships, and coordinate with the European technical team to service sites and