Business Architect

VML group; København; On-site; DKK 500,000 - 650,000; Full time

Job summary

VML group is seeking a Business Process Consultant to design processes for global clients. You will work within a multi-cultural team in Copenhagen, focusing on optimizing marketing procedures and client interactions.

Ideal candidates have a master's degree and strong communication skills, eager to engage in a dynamic environment. Benefits include opportunities for career development and collaboration with teams across multiple countries.

Qualifications

• 1-2 years of experience from a similar position is preferred.
• Ability to form and maintain cross-functional relationships.
• Excellent skills in research, writing, and presentations.

Responsibilities

• Conduct interviews with stakeholders to gather information on current processes.
• Define future marketing processes and evaluate inputs.
• Develop training materials and conduct training sessions.

Skills

Attention to detail

Communication skills

Team player

Relationship building

Proactive mindset

Education

Relevant master's degree

Tools

PowerPoint

Visio/Lucidchart

Job description

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Would you like to design processes for global top-tier clients? Are you a business savvy, and looking to take your career to the next level within data-enabled brand and innovation consulting? Then you might be just the Business Process Consultant we’re looking for!

What will your day look like?

As a Business Process Consultant, you will join a multi-cultural team of 20 people designing processes and defining roles and responsibilities for some of the biggest companies in the world.

More specifically, your tasks include:

• Conducting interviews with external as well as internal stakeholders to gather information about the client’s current ways of working with marketing.
• Defining the client’s future marketing processes by evaluating inputs (e.g., interviews) and tailoring the process to fit the client’s ambition, situation and organisation
• Evaluating and redefining the client’s current roles and responsibilities to integrate with the new processes.
• Assessing the client’s platform landscape to determine if current platforms can support the process as well as implementing and/or adapting platforms to support the processes.
• Identifying areas of improvement and providing recommendations on how to optimise performance.
• Developing operational playbooks and presentations.
• Developing training materials and conducting training sessions to educate stakeholders on new processes, tools, and templates.
• Supporting the client in implementing the new processes in the organization, as well as evaluating feedback, change suggestions and potential issues and mitigate these.

Who are you going to work with?

At the VML MAP headquarters in Copenhagen, you will join a team of highly skilled process consultants. You will become part of a dynamic and international environment where you will get plenty of opportunity to develop your personal and professional skills.

Your work will depend on collaboration with the broader team, which means you will get to collaborate closely with experts from our technology, data, creative, and client teams from our offices in the US, UK/ CPH , Sweden, Norway, Finland, Spain, Portugal, Canada, and Thailand. We are a leader within our field and are a transformation partner for some of the most admired brands in the world.

What do you bring to the table?

You love details and you understand that different parts of processes are interconnected. You can switch between having the helicopter overview of a complex process to finding the magnifying glass and deep diving into the smallest detail to understand how that affects the process. You are proactive, a sociable team player, and strong in building and maintaining relations with both colleagues and clients.

In addition, you have:

• A relevant master's degree; preferably within business administration, marketing, social sciences or similar
• 1-2 years of experience from a similar position is preferred, but if you have the right toolbox and mind-set, we encourage you to apply anyway!
• An agency or consultancy background is an advantage, but not a requirement.
• A demonstrated ability to work in complex environments both independently and as part of a team.
• Excellent communication skills including research, writing, and presentation skills.
• Ability to form and maintain cross-functional relationships.
• A high level of proficiency in the use of PowerPoint
• Experience with process tools i.e. visio/lucidchart

Many of your clients and colleagues will be in other time zones, so it is important for us that you are willing to travel and sometimes work flexible hours.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

#LI-EMEA

WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.