Business Application Manager

PARETO SECURITIES AS; København; Hybrid; DKK 750,000 - 950,000; Full time

Benefits offered by this job

Impactful projects

International team

Professional development

Modern office near Nordhavn

Job summary

Impact Fund Denmark is seeking a Business Application Manager to own the lifecycle of our business applications, shaping roadmaps, leading changes, and translating requirements into secure, scalable solutions. You will partner with stakeholders across the business and coordinate vendors to deliver measurable value.

The role is based in Copenhagen, within a collaborative Technology & Operations Team. You will drive governance, training, and continuous improvement across core systems.

Qualifications

• Proven experience managing business applications (ERP, CRM, workflow tools).
• Strong project management, technical and organizational skills.
• Excellent communication and presentation skills.
• Fluent in English (written and verbal).
• Excellent stakeholder relationship skills across levels.
• Ability to work in diverse, multicultural settings.
• Analytical mindset with attention to detail.
• A hands-on, proactive approach to tasks.
• Familiarity with data privacy and information security governance.
• Experience in the financial sector or impact-focused organization is a plus.

Responsibilities

• Oversee the performance, security, and scalability of core business applications.
• Define and maintain application roadmaps, balancing new capabilities, integrations, and security.
• Coordinate cross-functional projects from discovery through go-live; manage vendors and SLAs.
• Establish IT change management guidelines and release processes.
• Analyze business requirements and translate into technical solutions.
• Lead implementation projects for new applications and upgrades.
• Serve as the main bridge between technical teams and business stakeholders.
• Drive user training, adoption, and documentation; collect feedback for enhancements.
• Monitor application usage and gather feedback for continuous improvement.
• Ensure compliance with data protection, information security, and IT governance standards.
• Manage relationships with vendors and external partners.

Skills

Business applications management (ERP/

Tools

ERP/CRM tools

Job description

Business Application Manager

Join Impact Fund Denmark and help drive digital transformation

Role Overview

As Business Application Manager, you will own the end-to-end lifecycle of our business applications — shaping roadmaps, leading changes, understand process requirements, recommend solutions and ensuring that solutions deliver measurable business value. You’ll partner with stakeholders across the business, and orchestrate vendors and implementation partners to deliver secure, scalable, and compliant applications. This is an exciting opportunity for an individual who thrives at the intersection of technology and business and is motivated by making a real-world impact.

The position is based in Copenhagen.

The team

Joining us means becoming part of a warm, ambitious, and genuinely collaborative Technology & Operations Team. We’re a group that thrives on shared purpose, celebrates each other’s wins, and isn’t afraid to roll up our sleeves when things get complex. Our work spans a broad range of initiatives that shape the organisation’s digital backbone – but what truly defines us is how we do it: together.

You’ll be surrounded by talented colleagues who bring curiosity, professionalism, and a healthy sense of humour to the table. We challenge each other, support each other, and take pride in creating solutions that make a real difference across the organisation. As we continue to grow and evolve, we’re building a culture where great ideas can come from any one, where learning is continuous, and where you’ll have the space to influence how we work.

If you’re looking for a team that’s dynamic, welcoming, and committed to doing meaningful work – you’ll feel right at home with us.

Key Responsibilities

• Oversee the performance, security, and scalability of core business applications.
• Define and maintain application roadmaps, balancing new capabilities, integrations, technical debt and security/compliance.
• Coordinate cross‑functional projects from discovery through go‑live; responsible for vendor management, SLAs and escalations.
• Establish and enforce IT change management guidelines and release processes.
• Analyse business requirements and translate them into technical solutions.
• Lead implementation projects for new applications and upgrades.
• Act as the primary point of contact between technical teams and business stakeholders.
• Drive user training, adoption and documentation; collect feedback to prioritise enhancements and improve productivity and customer satisfaction.
• Monitor application usage and gather feedback for continuous improvement.
• Ensure compliance with data protection, information security and IT governance standards.
• Manage relationships with vendors and external partners.

Qualifications

• Proven experience managing business applications (ERP, CRM, workflow management tools, etc.)
• Strong project management, technical and organizational skills.
• Excellent communication and presentation skills
• Fluent in English (both written and verbal)
• Excellent abilities in interacting and building relationships with internal and external stakeholders at all levels
• Ability to work effectively in diverse, multicultural settings, with colleagues in other offices.
• Analytical mindset with attention to detail and problem-solving skills.
• A hands‑on attitude and take initiative to move tasks forward in a structured and solution‑oriented way.
• Familiarity with data privacy and information security governance and compliance requirements, is a plus.
• Experience from the financial sector or an impact‑focused organization is a plus.

What We Offer

• Anopportunity to contribute to meaningful projects with social and environmental impact.
• Collaborative, value‑driven and international work environment.
• Opportunities for professional development and growth.
• A brand‑new office with modern facilities close to Nordhavn Metro and S-Train station

Working and learning at Impact Fund Denmark

Learning is an important element of working in Impact Fund Denmark, and we will support your personal development through training, sparring and by ensuring that you get exciting and challenging tasks and new opportunities for growth. When joining Impact Fund Denmark, you will take part in our extensive onboarding program to get the best possible start in your new role.

We have a diverse and inclusive working environment with more than 170 talented individuals from 30+ different nationalities. We work seamlessly together with colleagues around the corner, cross the organization and between offices in Asia, Africa, LATAM and Europe.

About Impact Fund Denmark

Impact Fund Denmark is Denmark’s Development Finance Institution. We aim to be a best-in-class impact investor by making commercial private sector investments that support the green transition, as well as building just and inclusive societies in developing countries and emerging markets. Impact Fund Denmark has a strong focus on creating sustainable and responsible businesses, which generate measurable social, economic and climate impacts as well as solid financial returns.

About Impact Fund Denmark

Impact Fund Denmark (IFU – the Investment Fund for Developing Countries) is a Danish impact investor contributing to green, just and inclusive societies as well as supporting the Sustainable Development Goals. Impact Fund Denmark provides risk capital to companies operating in developing countries across Africa, Asia, Latin America and parts of Europe. Investments are made on commercial terms in the form of equity, loans and guarantees. Impact Fund Denmark has co‑invested in over 1,300 companies in more than 100 developing countries and emerging markets. Contracted investments total EUR 31 billion, of which Impact Fund Denmark has contributed EUR 3.4 billion. Capital under management will be growing from EUR 2.1 billion to EUR 5.0 billion over the next few years. Read more atImpact Fund Denmark