Business Analyst- Scoutz

BEC; Roskilde; On-site; DKK 60,000 - 80,000; Full time

Benefits offered by this job

Professional development

Flexible working hours

Competitive benefits package

7 weeks of paid vacation

Healthy lunch and fruit

Job summary

BEC is seeking a passionate Business Analyst to shape the future of banking solutions in Aalborg. The successful candidate will analyze customer needs, develop user journeys, and ensure effective implementation of solutions.

The role requires experience in the banking sector and strong communication skills in both Danish and English. Benefits include flexible hours, a focus on employee well-being, and a comprehensive benefits package.

Qualifications

• Experience as a former bank advisor or in a Business Analyst role.
• Ability to work in a collaborative environment with high engagement.
• Interest in digital user journeys.

Responsibilities

• Analyse and document customer needs for digital solutions.
• Develop user journeys and process flows.
• Collaborate closely with stakeholders to meet expectations.
• Guide member banks during implementation.
• Contribute to innovation and product improvement.

Skills

Experience in banking industry

Excellent communication skills

Excellent analytical skills

Curious and innovative problem-solving

Professional proficiency in Danish and English

Tools

Salesforce

Job description

Are you passionate about turning business needs into impactful solutions? Do you have experience with Banking industry and want to bridge gap between business and technology, then you may be the ideal candidate for the position of Business Analyst at Scoutz, located in our Aalborg office.

About the position

In the credit program, we are shaping the future credit journey for our member banks and their customers. Our ambition is to make complex credit processes simpler, smarter and more intuitive.

As a Business Analyst, you will be responsible for analysing, understanding and documenting customer needs in a structured way and translating them into solutions that support advisors in making better decisions and give customers a more seamless experience. You will play a key role in developing user journeys and work closely with our Product Owners and development teams to ensure that our solutions meet customer needs and expectations.

Additionally, the role involves helping and guiding our member banks through successful implementation of our solutions and gathering feedback to ensure they maximize the benefits of new technologies and processes.

We work in an agile setup, which means we prioritize collaboration, flexibility, and iterative development with continuous feedback.

Primary tasks and responsibilities

• Analysing and understanding customer needs to define requirements for digital solutions
• Developing and documenting user journeys and process flows
• Collaborating closely with customers and stakeholders at all levels to ensure that solutions meet expectations
• Helping and guiding our member banks through successful implementation
• Contributing to ongoing innovation and improvement of our products

To succeed you will have

• Experience from the banking industry, for example as a former bank advisor or in a Business Analyst role
• Excellent communication skills to translate complex information to both technical and non-technical stakeholders
• Excellent analytical skills and ability to maintain overview in complex situations
• Curious and innovative approach to problem-solving
• Ability to thrive in an environment characterized by high engagement and close collaboration
• Interest and passion for digital user journeys
• Professional proficiency in Danish and English, with the ability to communicate confidently with Danish-speaking customers and collaborate effectively in an international environment.

Nice to have

• It is an advantage if you bring knowledge of credit processes and have experience with Salesforce, but it is not a requirement

Benefits

• Professional development and amazing colleagues, where we highly prioritize employee well-being
• A culture that values collaboration, curiosity, and bold thinking
• Professional development and an inspiring team of colleagues
• Flexible working hours and a great work-life balance
• Healthy, varied lunch and fruit in the canteen
• A competitive benefits package, including pension scheme, health and dental insurance, and 7 weeks of paid vacation

Recruitment process

• Send us your CV
  : We want to get to know you
• Screening call:
  Let’s chat and see if we’re a match
• and team
  : See who you’ll be working closely with.

Meet your future manager

• Personality and cognitive test:
  Let’s learn more about you.
• Meet our talent partner and your future manager once more
  : Get feedback on your test results.
• Time to sign the contact
  : We’re ready to welcome and onboard you to BEC!

If you have any questions related to the position, please contact Patrycja Krzykala - Talent Attraction Partner

Location

Aalborg