Business Analyst / Agile Coach, Digital, Data & IT, GN Hearing

GN Store Nord A/S; Ballerup; On-site; DKK 650,000 - 900,000; Full time

Job summary

GN Hearing, part of GN Store Nord A/S, is seeking a Business Analyst / Agile Coach to support Salesforce teams and business stakeholders in delivering valuable solutions across a complex enterprise landscape. You will coordinate across teams, facilitate agile ceremonies, and partner with product owners and architects to clarify needs and drive delivery.

You will work in an international environment reporting to the Senior Manager, Salesforce Order & Service, while collaborating with IT and

Qualifications

• Experience in Business Analysis, Agile delivery, or related roles in a complex IT environment.
• Structured, curious, pragmatic approach to navigating complexity and solving problems across Business and IT.
• Supportive leadership to build trust, empower teams, and promote open dialogue.
• Understanding of Scrum, SAFe, Agile Ways of Working, Azure DevOps, PowerPoint, requirements gathering, user stories, and acceptance criteria.

Responsibilities

• Coordinate across multiple teams to align priorities, dependencies, milestones, risks, and delivery plans.
• Ensure consistent agile ways of working across teams and support continuous improvement in collaboration and delivery practices.
• Plan and facilitate PI Planning, cross-team planning, Scrum of Scrums, workshops, retrospectives, and other agile ceremonies.
• Partner with Product Owners, Business Analysts, Solution Architects, Delivery Leads, and business stakeholders to clarify needs and support delivery.
• Support teams in maintaining transparent and structured backlogs in Azure DevOps, including dependencies, planning, progress, and delivery visibility.
• Facilitate requirements workshops, translate business processes and ideas into actionable solution concepts, and write user stories with clear acceptance criteria.
• Prepare clear PowerPoint presentations and tailor communication on status, risks, decisions, and recommendations for audiences ranging from delivery teams to executive leadership

Skills

Business Analysis

Agile delivery

Consulting

Scrum Master

Agile Coach

Delivery Lead

Tools

Azure DevOps

PowerPoint

Job description

In the role of Business Analyst / Agile Coach in the DDI Salesforce team within GN Hearing, you will support the Salesforce teams and business stakeholders collaborate, plan, and deliver clear, valuable solutions across a complex enterprise landscape.

The Team you will be part

DDI Salesforce is part of GN Hearing and works at the intersection of business and technology. The team supports multiple Salesforce teams and stakeholders, enabling transparent planning, structured delivery, and effective collaboration across organisational boundaries.

You will join an international and diverse environment where colleagues work closely across Business and IT. You will report to Senior Manager, Salesforce Order & Service.

Your contribution is appreciated, and you will:

• Coordinate across multiple teams to align priorities, dependencies, milestones, risks, and delivery plans
• Ensure consistent agile ways of working across teams and support continuous improvement in collaboration and delivery practices
• Plan and facilitate PI Planning, cross-team planning, Scrum of Scrums, workshops, retrospectives, and other agile ceremonies
• Partner with Product Owners, Business Analysts, Solution Architects, Delivery Leads, and business stakeholders to clarify needs and support delivery
• Support teams in maintaining transparent and structured backlogs in Azure DevOps, including dependencies, planning, progress, and delivery visibility
• Facilitate requirements workshops, translate business processes and ideas into actionable solution concepts, and write user stories with clear acceptance criteria
• Prepare clear PowerPoint presentations and tailor communication on status, risks, decisions, and recommendations for audiences ranging from delivery teams to executive leadership
  

To perform well in the role, we imagine that you:

• Bring experience from Business Analysis, Agile delivery, consulting, Scrum Master, Agile Coach, Delivery Lead, or a related role in a complex IT environment
• Have a structured, curious, and pragmatic approach to navigating complexity and solving problems across Business and IT
• Use supportive leadership to build trust, empower teams, and promote open, constructive dialogue
• Bring solid facilitation, stakeholder management, and communication skills, including the ability to adapt your message to different audiences
• Have an understanding of Scrum, SAFe, Agile Ways of Working, Azure DevOps, PowerPoint, requirements gathering, user stories, and acceptance criteria. Experience with the hearing care industry or order management and service processes is beneficial
  

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

Location:

Copenhagen