Brand Ambassador - Retail Associate (Customer Experience)

Warrior Sports, Inc.; København; On-site; DKK 165,000 - 248,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive European environments

Generous staff discount

Project involvement across Europe

Flexible uniform package

Job summary

New Balance is seeking friendly, driven retail associates to engage, educate and entertain customers from the moment they walk through the door. You will contribute to store performance, deliver exceptional service and uphold health and safety standards while representing the New Balance brand.

You should be a team player with strong communication, a passion for retail and sales, and a willingness to learn.

Qualifications

• Team-oriented and able to engage customers throughout the store journey.
• Strong customer service mindset and passion for retail and sales.
• Willingness to learn and adapt in a fast-paced environment.
• Good numeracy and ability to perform basic retail operations.
• Clear, effective communication; flexible to weekend/holiday shifts.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction from entry to exit.
• Help ensure the store remains as commercial as possible per guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by management.

Skills

Team Player

Customer service

Retail & sales

Learn willingness

Maths skills

Communication

Flexible schedule

Job description

New Balance is seeking friendly, driven retail associates to engage, educate and entertain customers from the moment they walk through the door. You will contribute to store performance, deliver exceptional service and uphold health and safety standards while representing the New Balance brand.

You should be a team player with strong communication, a passion for retail and sales, and a willingness to learn.