Billing Assistant

INQUIRER.net USA and Canada; Listed; On-site; DKK 320,000 - 480,000; Full time

Job summary

INQUIRER.net USA and Canada is seeking a Billing and Invoicing specialist to prepare invoices for print and digital products, ensuring accuracy and timely delivery. You will collaborate with sales, editorial, and digital teams to verify billing data and rates.

The role supports reconciliations, statement delivery, and monthly closings, while maintaining confidential customer information and detailed billing records within the financial system.

Qualifications

• Bachelor’s degree or equivalent work experience in Accounting, Finance, Business Administration, or a related field.
• Strong attention to detail and accuracy in data entry and financial documentation.
• Excellent written and verbal communication skills, customer service skills and basic computer operations skills.

Responsibilities

• Prepare and send accurate invoices for both print and digital products and services.
• Ensure timely issuance of invoices and monitor billing cycles and delivering of billing statements.
• Collaborate with sales, editorial, and digital teams to ensure proper billing data and rates.
• Assist with processing adjustments, credits, and refunds as needed.
• Maintain detailed records of billing transactions in the financial system.
• Schedule delivery of billing statements to clients.
• Ensure accuracy of transactions in the invoice monitoring or the accounting system.
• Act as a point of contact for client billing inquiries, providing timely and professional responses.
• Work with internal teams to resolve billing discrepancies or customer concerns.
• Follow up with clients regarding outstanding payments and coordinate with collections when necessary.
• Provide clear and accurate billing information to both internal stakeholders and external customers.
• Assist in reconciling customer accounts and generating financial reports as needed.
• Support monthly, quarterly, and annual closing processes.
• Maintain confidentiality and up-to-date customer information and contract details in the billing system.
• Perform general administrative tasks related to billing, such as document management and filing.
• Compliance with internal financial policies, financial regulations and industry regulatory standards.
• Identify opportunities to streamline billing processes and improve operational efficiency.
• Reports delays in sales-related attachments or noncompliance with policies, when identified.
• Assist in the documentation and refinement of billing procedures.
• Support audits and provide requested financial documentation when required.

Skills

Attention to detail

Communication skills

Time management

Education

Bachelor’s degree

Tools

Excel

QuickBooks

SAP

NetSuite

Job description

Billing and Invoicing

• a. Prepare and send accurate invoices for both print and digital products and services.
• b. Ensure timely issuance of invoices and monitor billing cycles and delivering of billing statements.
• c. Collaborate with sales, editorial, and digital teams to ensure proper billing data and rates.
• d. Assist with processing adjustments, credits, and refunds as needed.
• e. Maintain detailed records of billing transactions in the financial system.
• f. Schedule delivery of billing statements to clients.
• g. Ensure accuracy of transactions in the invoice monitoring or the accounting system.

Billing and Invoicing

• a. Prepare and send accurate invoices for both print and digital products and services.
• b. Ensure timely issuance of invoices and monitor billing cycles and delivering of billing statements.
• c. Collaborate with sales, editorial, and digital teams to ensure proper billing data and rates.
• d. Assist with processing adjustments, credits, and refunds as needed.
• e. Maintain detailed records of billing transactions in the financial system.
• f. Schedule delivery of billing statements to clients.
• g. Ensure accuracy of transactions in the invoice monitoring or the accounting system.

Customer Support and Communication

• a. Act as a point of contact for client billing inquiries, providing timely and professional responses.
• b. Work with internal teams to resolve billing discrepancies or customer concerns.
• c. Follow up with clients regarding outstanding payments and coordinate with collections when necessary.
• d. Provide clear and accurate billing information to both internal stakeholders and external customers.

Financial and Administrative Support

• a. Assist in reconciling customer accounts and generating financial reports as needed.
• b. Support monthly, quarterly, and annual closing processes.
• c. Maintain confidentiality and up-to-date customer information and contract details in the billing system.
• d. Perform general administrative tasks related to billing, such as document management and filing.

Compliance and Process Improvement

• a. Compliance with internal financial policies, financial regulations and industry regulatory standards.
• b. Identify opportunities to streamline billing processes and improve operational efficiency.
• c. Reports delays in sales-related attachments or noncompliance with policies, when identified.
• d. Assist in the documentation and refinement of billing procedures.
• e. Support audits and provide requested financial documentation when required.

Minimum Qualifications

• Bachelor’s degree or equivalent work experience in Accounting, Finance, Business Administration, or a related field.
• At least 1 year of relevant billing, accounts receivables, finance, or administrative support experience.
• Strong attention to detail and accuracy in data entry and financial documentation.
• Proficiency in Microsoft Office Suite, especially Excel; familiarity with billing/accounting software (e.g., QuickBooks, SAP, NetSuite) is a plus.
• Excellent written and verbal communication skills, customer service skills and basic computer operations skills.
• Ability to manage time effectively and prioritize tasks in a deadline-driven environment.
• Knowledge of billing operations, concepts, policies and procedures.
• a. Experience in a media or publishing environment.
• b. Understanding of subscription billing or advertising sales invoicing.