Bilingual Tech Support Specialist - Norwegian & English

Cross Border Talents; København; On-site; DKK 179,000 - 269,000; Full time

Benefits offered by this job

Full relocation support

Flexible contract conditions

Fully paid training

Career development opportunities

Top-tier compensation

Access to 50+ benefits and services

Job summary

A leading customer experience company in Sofia is looking for fluent Norwegian and English speakers to provide exceptional customer support. This full-time role emphasizes problem-solving, communication, and teamwork. You will interact with users through phone, email, and chat, ensuring their issues are resolved effectively. The company offers comprehensive training, relocation support, and a positive international culture, promoting your professional growth within a global organization.

Qualifications

• Must communicate fluently in Norwegian and English.
• Desire to deliver exceptional customer service.
• Ability to explain complex concepts simply.

Responsibilities

• Deliver professional and friendly support via phone, email, and chat.
• Diagnose issues and guide users to solutions.
• Manage customer inquiries using CRM software.

Skills

Fluent communication skills in Norwegian

Fluent communication skills in English

Customer-focused mindset

Superb interpersonal skills

Active listening

Problem-solving

Job description

A leading customer experience company in Sofia is looking for fluent Norwegian and English speakers to provide exceptional customer support. This full-time role emphasizes problem-solving, communication, and teamwork. You will interact with users through phone, email, and chat, ensuring their issues are resolved effectively. The company offers comprehensive training, relocation support, and a positive international culture, promoting your professional growth within a global organization.