AI Adoption & Change Enablement Lead

Cph Ai Hub; København; Hybrid; DKK 900,000 - 1,350,000; Full time

Job summary

ALK is seeking a Senior AI Adoption Lead to own and advance the continuous AI adoption programme. You will enable GenAI adoption across the organization, coordinate internal training, maintain the AI intranet presence, and measure usage to guide AI strategy implementation.

The role emphasizes bridging business and IT, designing tailored training, and driving sustainable change across all departments within Denmark, with occasional travel for in-person workshops and training.

Qualifications

• Minimum 10 years' experience in change management, IT systems adoption, and training management and delivery.
• Proven facilitation, training and change-management experience.
• Outstanding communication and stakeholder skills across all levels.
• Fluent in English.
• Hands-on curiosity about generative AI.
• Practical experience with creation of AI assistants (e.g. custom skills in Anthropic Claude or custom agents in M365 Copilot).
• Analytical mindset able to translate adoption data into actionable insights.
• Self-driven, organized and creative, comfortable working across business and IT.

Responsibilities

• Communicate the need for AI adoption through meetings, newsletters, MS Teams, and Intranet; share success stories, best practices, and enthusiasm for upcoming initiatives.
• Foster engagement through targeted workshops for departments and business units, regular manager briefings, tailored communications, and a visible emphasis on the benefits of AI in daily work.
• Map use cases and design training courses (e.g. Foundations, Advanced Prompting, Leading with GenAI) and micro-learning, and activate and coordinate a network of AI Champions to extend reach.
• Provide accessible, tiered learning resources through the AI community and Learning Hub (Teams channel, SharePoint) — videos, live webinars, in-person workshops, quick-start guides, FAQs, and playbooks.
• Support enterprise-AI pilots with onboarding, enablement and value evaluation; collect feedback and resolve common non-technical issues; and maintain a tight feedback loop with IT on platform updates, governance, and support to keep adoption aligned and safe.
• Work side by side with the technical teams (programmers, architects, data and platform specialists): take part in solution and roadmap discussions, learn how the solutions work, ask questions from the end-user perspective, challenge and advise on usability, and translate the outcome into layman terms for the business.
• Define and measure adoption rates and satisfaction (usage, surveys, focus groups) and report impact to leadership; run iterative cycles to refine training content based on user feedback and business priorities; and recognize high adopters through awards and acknowledgment.

Job description

ALK is seeking a Senior AI Adoption Lead to own and advance the continuous AI adoption programme. You will enable GenAI adoption across the organization, coordinate internal training, maintain the AI intranet presence, and measure usage to guide AI strategy implementation.

The role emphasizes bridging business and IT, designing tailored training, and driving sustainable change across all departments within Denmark, with occasional travel for in-person workshops and training.