Workforce & Finance Data Analyst

servicerocket; Deutschland; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Share the fruit program

Stock options

Health insurance

Retirement plan

Career pathways program

Monthly allowances

Generous PTO

Cultural heritage day

Zusammenfassung

ServiceRocket is seeking a Workforce & Financial Data Analyst to join the Workforce Planning & People Operations team. You will connect raw workforce data with executive decisions, building dynamic reporting models and dashboards across business units.

You will analyze compensation benchmarking, P&L variances, and provide clear, executive-ready insights. This role blends analytics with cross-functional collaboration in a hybrid work environment.

Qualifikationen

• 3–5+ years of experience in data analysis, workforce planning, financial analysis (FP&A), or compensation analytics.
• Advanced proficiency with Google Sheets / Excel, including complex formulas, QUERY, pivot tables.
• Practical knowledge of SQL to query and manipulate large datasets.

Aufgaben

• Design, build, and maintain complex workforce and financial models using spreadsheets and dashboards.
• Perform internal equity analysis, market benchmarking, and support compensation adjustments.
• Analyze P&L budget vs. expense variances across business units and provide actionable insights to leadership.
• Create, automate, and refine cross-functional dashboards for leadership visibility into capacity, performance, and trends.
• Translate technical data into executive-ready presentations and briefings for non-technical stakeholders.
• Collaborate with People Ops, Finance, and business leaders on strategic data initiatives.

Kenntnisse

Advanced spreadsheet mastery

SQL querying

Data analysis FP&A

Executive presentation

English proficiency

Attention to detail

Tools

Google Sheets

Excel

SQL databases

Jobbeschreibung

G'day!

We are ServiceRocket, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back.

Why is ServiceRocket the place for you

• A 20+ year tech services expert of many solutions and partnerships with industry giants.
• Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
• Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
• We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.

About the Opportunity

As a Workforce & Financial Data Analyst within the Workforce Planning & People Operations team, you will serve as a key analytical engine connecting raw workforce data with executive decision‑making. You will partner cross‑functionally across business units to build dynamic reporting models, execute compensation benchmarking, analyze P&L budget vs. expense variances, and establish new data visualization dashboards.

What you’ll be doing

• Workforce & Financial Data Modeling: Design, build, and maintain complex spreadsheet models (Google Sheets / Excel) using nested functions, custom formulas, QUERY, and pivot tables to evaluate workforce metrics.
• Compensation & Rewards Analytics: Perform internal equity analysis, market compensation benchmarking, and support talent/rewards adjustments and promotion cycles.
• P&L Budget vs. Expense Tracking: Analyze operational expenditure and budget variances across business units to provide actionable variance insights to leadership.
• Dashboarding & Business Reporting: Create, automate, and refine cross‑functional dashboards to give leaders visibility into workforce capacity, performance, and contribution trends.
• Executive Communication: Translate complex technical, statistical, and financial datasets into clear, executive‑ready presentations and briefings for non‑technical stakeholders.
• Cross‑Functional Collaboration: Partner directly with People Operations, Finance, and Business Unit leaders on strategic initiatives, new data projects, and process improvements.

What you bring to the table

• Experience: 3–5+ years of experience in data analysis, workforce planning, financial analysis (FP&A), or compensation analytics.
• Advanced Spreadsheet Mastery: High proficiency with Google Sheets / Excel, including advanced custom and complex formulas, QUERY, pivot tables, and nested logic.
• Database & Data Extraction: Practical working knowledge of SQL to query, extract, and manipulate large datasets.
• Compensation & Financial Acumen: Hands‑on experience with market benchmarking, internal pay equity analysis, and P&L budget vs. expense evaluation.
• Executive Presentation: Exceptional capability to synthesize technical data into clear visual stories and narrative briefings for senior executives.
• Language Proficiency: Professional English proficiency (B2+ or higher) with strong verbal and written communication skills.
• High attention to detail with an inherent habit of rigorous self‑auditing.
• Adaptability and comfort with context switching in a dynamic, evolving environment.
• Receptive to feedback, open‑minded, and motivated to learn and grow alongside the team.

Your leaders

• Courtney is a dog mom, an endless adventurer, and the strategic mind behind ServiceRocket's workforce planning.
• With a keen eye for data and a talent for turning numbers into decisions, she leads our WFP area with clarity, care, and a talk‑straight approach.
• With her, you'll build the dashboards and models that drive real business impact in a team where sharp thinking, good data, and great people go hand in hand!

Perks

• **Share the fruit program: **when we grow the tree, we share the fruit–when the company grows, we share the profit.
• **Stock options:** you have the opportunity to participate in the ownership of the company.
• **Health insurance:** we support you and your family–your well‑being matters.
• **Retirement plan/funds saving: **we care about your future–we have diverse plans depending on your location.
• **Career pathways program: **you can grow horizontally, vertically, or any way you want.
• **Generous monthly fixed allowances **including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
• **Generous PTO** plus one cultural heritage and community day to celebrate your story, family, and culture.

Our Selection Process

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.

You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.

Become a Rocketeer. Join us in enabling fast‑growing companies to take off and so will your career!

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*Only shortlisted candidates will be notified*

Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team.

This position is not eligible for visa assistance/sponsorship or relocation assistance.