Tour Leader / Program director / Guide

Grand Circle Corporation; Deutschland; Vor Ort; EUR 35.000 - 41.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Industry-standard training

Seasonal travel schedule

Flexible scheduling

Life-changing experiences

Travel opportunities Mar–Dec

Zusammenfassung

Grand Circle Corporation is seeking a Tour Leader/Guide for its most popular river cruises in the Rhein-Main–Danube area. You will lead groups of elderly American travelers, provide engaging talks on history, culture and highlights, and ensure smooth operations with guides and vendors.

The role requires regional knowledge and a passion for travel, with strong leadership and English fluency. Germanic languages are preferred; basic Excel skills are needed for reports.

Qualifikationen

• Enthusiasm and passion for the region’s people, culture and traditions.
• Be local or have strong regional connections.
• Ability to share life experiences and discuss topics with guests.
• Willingness to learn, try new things and step outside comfort zone.
• Good knowledge of history and culture of the area.
• Able to relate to mature American travelers.
• Strong, engaging leadership; independent and highly organized.
• Fluent English; Germanic languages preferred.
• Basic knowledge of Excel for reports.
• Previous ship/bus tour experience is a bonus.

Aufgaben

• Lead a group of elderly American travelers along the itinerary.
• Provide informative talks on history, culture and highlights of ports and regions.
• Coordinate with regional office, guides and vendors; manage emergencies.
• Confirm transportation and activities; work with local partners.
• Arrange for medical personnel if needed and assist travelers with issues.

Kenntnisse

Enthusiasm for region

Local region connections

Cultural awareness

Strong leadership

English fluent + Germanic languages

Excel basics

Guest relationship skills

Adaptability

Conflict management

Travel experience

Tools

Excel

Jobbeschreibung

Grand Circle Corporation is in business to change the lives of our travelers, employees and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served over 1 million travelers since 1958. We seek candidates for the following position:

TOUR LEADER/GUIDE

For our most popular river cruises in Rhein- Main – Danube area

We are looking for a motivated and flexible person that is open to growth and feedback, that will welcome a chance to be challenged and thrive in the company that set the standard for river cruising and land tours.

WHAT WILL YOU BE RESPONSIBLE FOR?

• Your main responsibility is to lead a group of elderly American travelers through countries in the Rhein – Main- Danube area according to the given itinerary. On your way you will provide informative talks on the history, culture and highlights of the ports, cities and countries we visit.
• Regions: Germany, Netherlands, Belgium, Austria, Switzerland
• You will conduct guided tours, discovery walks and accompany travelers to “off the beaten track” locations.
• Part of your daily routine will be confirming transportation/activities, working with local guides/vendors and dealing with emergency situations (with the help of our regional office)
• Arranging for medical personnel for the travelers, in case of emergency, and helping them with all further issues

WHAT SKILLS AND EXPERIENCE SHOULD YOU HAVE?

• Enthusiasm and passion for the people, country, culture and traditions of the region
• Be a local of the regions we travel to or have very strong connections to them
• Ability to share life experiences and a willingness to discuss controversial topics with guests
• Ability to learn, try new things and go outside of your comfort zone
• Good overview and knowledge of the history and culture of your area
• Ability to relate well to a mature American traveler
• A strong and engaging leader who is flexible, creative, independent and highly organized
• Fluent English + other Germanic languages are preferred (itinerary-related)
• Basic knowledge of Excel to submit end of trip reports and paperwork.
• Prior ship and bus tour experience an advantage but not essential

WHAT WE OFFER:

• Exciting and varied job with an opportunity for further professional growth and development
• Industry-competitive compensation – stable minimum of €3400/ 15-day river cruise OR land tour plus an added incentive/bonus for achieving success
• Comprehensive classroom and field training to the highest standards of Customer Service in the industry (river or bus training with compensated costs)
• Consistent and flexible scheduling of trips based on your availability and performance (season from March – December)
• Rewarding environment with an opportunity to express your opinions and be creative
• Life changing experiences - both for you and the travelers

If you match the position, please send us your CV and motivation letter to:

[e-mail]

Let us know about your travel experience and guiding group in the region and why you think you will be an excellent Program Director. Only successful applicants will be contacted for a group interview.