Technical Delivery Manager - Munich

Jackalope Digital LLC; München; Hybrid; EUR 85.000 - 120.000; Vollzeit

Zusammenfassung

Legora in Munich seeks a Technical Delivery Manager to lead end-to-end implementations of our AI-native platform. You’ll serve as the primary technical contact, coordinating with Sales, Engineering and CS to ensure smooth Go-Lives and scale deployments.

You will configure environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments) and API connections, provide post-rollout support, and translate complex concepts for non-technical stakeholders in a fast-growing, autonomous

Qualifikationen

• Proven experience in technical delivery or similar customer-facing technical role.
• Hands-on with SSO and enterprise integrations (APIs, DMS).
• Excellent project management skills with a proactive approach.
• Ability to translate technical concepts for non-technical audiences.
• Strong communication and stakeholder management across teams.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• French language proficiency is an advantage.

Aufgaben

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution.
• Serve as the dedicated technical point of contact during implementation and early adoption, with proactive monitoring and updates.
• Configure and support customer environments including SSO, DMS integrations and APIs.
• Provide post-rollout technical support for enterprise clients and drive satisfaction.
• Coordinate across Sales, Engineering, and Customer Success for a smooth rollout.
• Deliver technical training and guidance to customer teams on configuration and workflows.
• Feed insights from delivery projects back to product and engineering to improve future implementations.

Kenntnisse

Technical delivery

Project management

Communication

Customer engagement

Autonomy

French language

Tools

SSO

APIs

DMS integrations

Jobbeschreibung

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

• We lean in: ownership over titles, outcomes over intentions.

• We fight for excellence: high standards, direct, ego-free feedback.

• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role

As a Technical Delivery Manager at Legora, you will play a central role in ensuring customers successfully deploy, integrate, and adopt our AI-native platform. You'll lead end-to-end technical implementations, act as the primary technical point of contact, and shape how seamlessly new customers go live and scale within Legora.

What You’ll Be Doing

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery

• Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period

• Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections

• Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction

• Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience

• Deliver technical training and guidance to customer teams on configuration, workflows, and best practices

• Feed insights from delivery projects back to product and engineering to improve future implementations

Who You Are

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role

• Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)

• Excellent project management skills with a structured, proactive approach to managing multiple parallel projects

• Able to translate technical concepts clearly for non-technical audiences

• Strong communicator who builds trusted relationships across customer and internal teams

• Comfortable working autonomously in a fast-paced, high-growth environment

• French language proficiency is an advantage, though not a requirement for this role

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.