Systems Engineer – CargoWise Application Infrastructure (m/f/d)

191 - Hellmann Worldwide Logistics International GmbH; Osnabrück; Vor Ort; EUR 40.000 - 68.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Mobile working

Company pension scheme

Career development opportunities

Health & well-being programs

Zusammenfassung

191 - Hellmann Worldwide Logistics International GmbH is seeking a skilled IT Infrastructure Specialist to support CargoWise One and related Microsoft Windows Server environments. You will configure, patch, and troubleshoot CW1 and ensure the health of IIS, SQL Server on AWS EC2, and related services.

Join a global logistics group with a focus on collaboration, on-call rotation, and continuous improvement. Experience with CW1 and AWS is a strong plus, and fluency in English is required.

Qualifikationen

• Completed degree in Computer Science or IT, with at least 1 year in system administration or support.
• Strong Windows Server administration and IIS troubleshooting skills.
• Experience with SQL Server, AWS EC2, and CW1/CargoWise One is highly desirable.
• Proficient in English; good communication and teamwork abilities.

Aufgaben

• Provide technical support for CargoWise One and act as escalation point for infra incidents.
• Configure, patch, and troubleshoot CW1 on Windows Server environments.
• Administer IIS sites and app pools; ensure health and performance.
• Maintain SQL Server databases on AWS EC2; manage backups and performance.
• Monitor AWS infra via CheckMK and collaborate with cross-functional teams.

Kenntnisse

English proficiency

Troubleshooting

Root-cause analysis

Teamwork

Willingness to on-call

Ausbildung

Degree in Computer Science or Information Technology

Tools

Windows Server

IIS

SQL Server

AWS EC2

Citrix DaaS

CargoWise One (CW1)

XML/EDI interfaces

CheckMK

Active Directory (AD)

Jobbeschreibung

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

Our team operates and continuously improves Hellmann's CargoWise One (CW1) - a business-critical freight-forwarding platform used by thousands of Hellmann employees worldwide and connected seamlessly with partners and customers across air and ocean freight.

Teck Stack

• Microsoft Windows Server - application-hosting servers
• Microsoft Internet Information Services (IIS) - web / application hosting layer
• Microsoft SQL Server - hosted on AWS EC2
• Citrix DaaS (Desktop as a Service) - published-application delivery
• CargoWise One (CW1) - core freight-forwarding platform (Optional)
• Basic Amazon Web Services (AWS) operation
• XML / EDI integration interfaces

About the Job

• Provide technical support for a business-critical corporate application (CargoWise One), acting as an escalation point for infrastructure incidents
• Configure, maintain, patch and troubleshoot CargoWise One application hosted on the Microsoft Windows Server environments
• Administer and troubleshoot Microsoft IIS - sites, application pools to keep the web/application layer healthy and performant
• Maintain and monitor Microsoft SQL Server databases hosted on AWS EC2, including availability, backups and performance
• Monitor our AWS infrastructure via Monitoring Tool (CheckMK)
• Administer and troubleshoot Citrix DaaS published-application delivery for end users (Only for CargoWise One Application)
• Diagnose and resolve complex, cross-layer incidents spanning the application, server, IIS, database and access components
• Collaborate with cross-functional technical teams to implement business solutions
• Collaborate with WiseTech Global as the upstream platform provider
• Document technical procedures and operational processes, and maintain and improve knowledge-base articles
• Participate in the on-call rotation (up to two weeks per quarter)

About You Essential

• Essential Completed degree in Computer Science or Information Technology, or equivalent vocational training, with at least 1 year experience in system administration and/or application support.
• Solid, hands-on Microsoft Windows Server administration
• Working knowledge of Microsoft SQL Server
• Practical experience in IIS administration and troubleshooting (application pools, bindings, certificates, logs)
• Strong troubleshooting and problem-solving skills, with a structured, root-cause approach
• Professional proficiency in English
• Strong communication skills and a collaborative, team-oriented mindset
• Curiosity and eagerness to learn new technologies
• Willingness to participate in on-call duties (up to two weeks per quarter)

Desirable

• Basic knowledge of Microsoft Active Directory Administration
• Experience troubleshooting Citrix environment
• Familiarity with core AWS services and infrastructure (EC2, S3, OpenSearch)
• Understanding of XML / EDI integration interfaces
• Prior experience with CargoWise One (CW1) or another business-critical logistics / ERP platform
• Experience working in a multicultural or multilingual, globally distributed team
• German or additional languages

About our Benefits

• Hellmann Spirit: Culture focussing on people & relationship.
• Regular team and company events.
• Birthday lottery ticket from the German TV lottery.
• Work-life integration: Flexible working hours and mobile working.
• Support with childcare.
• Holiday leave for caring for relatives and for special events.
• Additional financial benefits: Company pension scheme and capital-forming benefits.
• Up to €1,600 net bonus for recommending new colleagues.
• Discounts and offers for travel, leisure and culture.
• Health & well-being: Company fitness via Hansefit.
• Mobile massage during working hours.
• Mental health and wellness coaching.
• Daily changing and varied meals in our canteen.
• Professional & personal development: Newcomer Days.
• Further education and training opportunities through our Academy.
• Digital learning platform (LearningHub).
• Mobility: Free parking spaces.
• Free use of e-charging stations.
• Inclusion and social diversity are firmly anchored values in our corporate culture.

Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We are a family business for over 150 years. All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers. Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive!