Sr. Solutions Architect

Engg; Deutschland; Hybrid; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Sony Electronics Inc. is seeking a Senior Technical Solutions Architect to lead pre- and post-sales design for IP-based broadcast systems.

You will work closely with customers to translate requirements into robust solution designs, BOMs, and implementation plans, while guiding product teams on feature requests and improvements. The role requires strong English communication, expertise in SMPTE ST 2110 ecosystems, and a track record of successful PoCs, with a hybrid home/office work arrangement

Qualifikationen

• Excellent verbal and written communication in English.
• Proven track record in technical solution selling.
• Strong understanding of IP networking and broadcast technologies.
• Experience designing and deploying live production environments.

Aufgaben

• Lead pre- and post-sales design and planning sessions as the technical guru.
• Work hands-on with customers to demonstrate implementation best practices on Sony's Networked Solutions portfolio.
• Develop high-level and detailed solution designs and Bills-of-Materials.
• Inform product management about feature requests and applications.
• Lead remote or onsite proofs-of-concept at customer premises.
• Coordinate with customers and teams to ensure smooth delivery and follow-on opportunities.

Kenntnisse

English communication

Solution selling

Pre-sales design

Ausbildung

Bachelor’s Degree in related technical field

Master’s degree or higher

Jobbeschreibung

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion.

• our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer).

Responsibilities

• Serve as the field team's Technical Guru leading both pre-and post-sales design and planning sessions.
• Work hands-on with customers to demonstrate and communicate implementation best practices on Sony's Networked Solutions portfolio including IP Live, Nevion, and IP-enabled hardware.
• Perform a consultative role in understanding the customer workflow and separating what are requirements and what are wants and how best to position the solution portfolio.
• Present IP-based technologies and solutions to broadcasters, telecom operators and business partners
• Act as the technical solution owner and engage in discussions with customers throughout the entire sales cycle.
• Analyze customer requirements for next generation IP-based broadcast solutions.
• Design high-level solutions that meet customer requirements.
• Develop detailed solution designs and Bill-of-Materials.
• Inform product management (and PPB) about requests for new features and applications
• Lead the technical definition, create solution proposals and support SOW development and execution
• Lead and participate in remote or onsite Proof-of-Concepts at customer premises
• Analyze and data mine information provided by customers for structure and content validity
• Analyze customer requirements during the pre-sales process and oversee the implementation of the solution during the delivery phase
• Develop and support customer outreach activities including product and system presentations, and sales calls.
• Support SI channel & system product outreach within the organization & external partners
• Coordinate follow up with Customer Satisfaction team and provide communication path for project activities and follow on work
• Respond to post-sale follow up support where needed, including operational training, software/firmware upgrade support, and follow on sales opportunities.
• Define and validate Sony solutions to meet customer goals and objectives
• Work with customers during the technical planning phase to integrate the Sony solutions into the customer’s environment.
• Work with internal technical teams for product placement and feature improvements for reliability, availability, and serviceability.
• Document technical and commercial requirements to ensure continuity of communications both external and internal; externally towards customers, partners, and consultants, and internally with Product Management, Professional Services, Customer Support, and Management.
• Capture customer feedback on product enhancements and challenge the organization through ongoing innovation
• Focus on product roadmaps to constantly improve the value of our service offerings for our customers and hold vendors accountable for deliverables, including by not limited to technical specifications, implementation specifications and service delivery standards

Minimum Requirements

• Bachelor’s Degree in related technical field.
• Master’s degree or higher preferred.
• Minimum 5 years of experience designing and deploying live production environments for broadcast television.
• Minimum 3 years of experience with designing, deploying, and supporting complex SMPTE ST 2110 IP-based media environments.
• A strong understanding of video contribution technologies including deep knowledge of modern compression algorithms such as JPEG2000, JPEG XS, H.264, H.265, and TICO.
• Excellent verbal and written communicator in English (other language skills are a plus).
• High level of comfort communicating effectively across internal and external organization.
• Strong organization and time-management skills.
• Strong knowledge of IP networking and ideally also of broadcast technologies.
• Proven track record in technical solution selling.
• Comfortable in a virtual working environment and working from home.
• Ability to travel between 90 to 120 days per year.

The anticipated base pay range for this position is $ [MIN COMP RANGE] to $ [MID COMP RANGE]. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years