Solutions Engineer - Italian

NinjaOne; Berlin; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Lunch benefits at office

Zusammenfassung

NinjaOne is seeking a Solutions Engineer in Berlin to articulate technical and functional aspects of our IT operations platform for post-sales and support the sales team with pre-sales technical guidance.

You will educate partners, tailor NinjaOne solutions to their infrastructure, and help drive adoption while collaborating with Product Management to shape future releases. Office in Berlin offers an international environment.

Qualifikationen

• Experience in technical sales of IT products.
• Able to explain complex concepts to both technical and non-technical audiences.
• Self-motivated, quick learner, and adaptable to new technologies.
• Proficient in English and Italian.
• Willingness to work in MSP or IT helpdesk contexts.

Aufgaben

• Become a complete expert in the NinjaOne platform and develop a high-level technical understanding of IT infrastructure management.
• Consult partners on implementing NinjaOne’s products and improving their internal processes.
• Solve multifaceted problems from prospects and partners including custom requests and workarounds.
• Collaborate with the sales team and internal stakeholders to support growth.
• Provide feedback to Product Management and shape NinjaOne’s future.
• Coach the sales teams on NinjaOne products.
• Deliver external training for partners on new features.
• Promote NinjaOne solutions to partners.
• Carry out other duties as needed.

Kenntnisse

Tech sales

English

Italian

Communication

Learn fast

Tools

RMM

Backup software

APIs

Scripting

Jobbeschreibung

About the Role

As a Solutions Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, primarily on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side.

Description

About the Role

As a Solutions Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, primarily on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side.

Location

-Berlin, Germany

What You’ll Be Doing

• Become a complete expert in the NinjaOne platform and develop a high-level technical understanding in the IT infrastructure management of modern businesses
• Consult our partners on how to implement NinjaOne’s products into their infrastructure and how to improve their internal process to help them create synergies
• Multi-faceted problem solving, based on scenarios and use cases from prospects and partners which may include investigating custom product requests, discovering product workarounds and alternative approaches/solutions
• You will be working closely with our sales team and help to answer advanced technical questions from prospects and customers while also collaborate with internal stakeholders to execute our growth strategy
• Provide valuable feedback to our product team by being the voice of our partners – work closely together with our Product Management and help to shape NinjaOne’s future
• Coach the sales teams on the NinjaOne products suite
• Give external training for our partners e.g. show how our new features can be applied in the day to day usage of our partners
• Become an advocate for our brand and actively promote our product solutions to our partners
• Other duties as needed

About You

• You have experience in technical sales of IT products
• Self-motivated and enjoy finding solutions for customers
• A quick learner and adaptable to new technologies and processes
• Professionally proficient in English and Italian
• Able to explain complex technical concepts in a simple manner to technical and non-technical folks (“Tell me like I am five”)
• Hungry to learn and love to figure out the why behind the why
• A challenger to the status quo and bring in and exercise your own ideas
• Champion in giving and receiving feedback
• Curious, eager to learn and open to admitting mistakes #growthmindset
• Solution-orientated and self-aware
• Someone who strives to empower others
• Big Plus: You have worked for an MSP or an internal IT helpdesk
• Big Plus: You gathered previous experience with RMM and/or Backup software
• Big Plus: Knowledge about APIs and Scripting
• Huge Plus: Additional languages

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• Grow personally and professionally with one of the fastest growing companies
• Enjoy your lunch covered by NinjaOne 3 times/week at the office
• Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
• Develop your skills through our renowned training platform
• Receive competitive compensation
• Collaborate with a curious, kind, international and intercultural workforce
• Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)

Additional Information

This position isNOTeligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.