Solutions Architect - CustomerLake

Meyandy LLC; Berlin; Hybrid; EUR 110.000 - 160.000; Vollzeit

Zusammenfassung

Databricks in Berlin is seeking a Solutions Architect focused on Customer Lake and CDP deployments. You will lead architectural design, data engineering tasks, and identity resolution initiatives for strategic customers.

You will translate customer needs into scalable, architecture-driven solutions and guide cross-functional teams to adoption and success. The role requires strong stakeholder engagement, and the ability to deliver demos, POCs, and workshops that demonstrate value across marketing

Qualifikationen

• 5+ years of CDP/MarTech or data engineering experience.
• Strong customer-facing and presentation skills.
• Ability to design and articulate technical solutions to both technical and non-technical stakeholders.

Aufgaben

• Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects.
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory.
• Act as a trusted advisor and expert Solutions Architect to build credibility with CMOs, MarTech leaders, and data teams.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral.
• Influence product roadmap by translating field insights into strategic recommendations for Product and Engineering teams.
• Handle complex technical challenges as tier-3 escalation point to ensure customer success.
• Refine sales qualification and POC intake processes to maximize customer value and minimize friction for R&D.

Kenntnisse

CDP

MarTech

Data engineering

Identity resolution

Audience activation

POC delivery

Workshops

Executive communication

Jobbeschreibung

ELIGIBILITY CRITERIA:

• In current role for 12 months+ when applying
• A performance summary assessment at Consistently Meets or better in the most recent PERF cycle
• Must be in good standing (no active performance management)
• Meets qualifications for new role
• Discussed interest with manager prior to onsite interview

Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation. It unifies first- and third-party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next-best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock-in.

The Solutions Architect (Customer Lake) team is part of a dedicated, global go-to-market organization focused on driving adoption and revenue growth for Customer Lake, Databricks' agentic Customer Data Platform (CDP) built natively into the Data Intelligence Platform. The Customer Lake SA will engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions. They will understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders, and marketing and analytics teams to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an embedded, agentic CDP architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical, customer-facing data environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years of customer data platform (CDP), marketing technology (MarTech), or customer data engineerin… Solutions Architect - CustomerLake - databricks, Berlin.