Site Reliability Engineer (SRE) - Tradebyte (All Genders)

Zalando SE; Bayern; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Employee shares program

Hybrid working model

Relocation assistance

Volunteering days

Wellbeing programs

Work from abroad (30 days)

Zusammenfassung

Zalando SE, Tradebyte division, seeks a Site Reliability Engineer (SRE) to join our global infra. You will help ensure stability, performance and scalability across applications, bridging operations, development and infra teams.

Responsibilities include monitoring, alerting, incident management, RCA, and automation of repetitive tasks. You will support L3/L2, optimize performance, and drive security and compliance readiness (ISO 27001, SOC2, GDPR).

Qualifikationen

• Experience with monitoring, alerting & observability to track system health.
• Cloud-native environments (AWS) and IaC with CI/CD pipelines.
• Familiarity with security standards (ISO 27001, SOC2, GDPR).
• Curious mindset and collaborative approach.
• Willingness to bridge gaps between technical teams and stakeholders.

Aufgaben

• Implement monitoring dashboards and alerting to prevent incidents.
• Provide expert-level triage and RCA for complex issues.
• Optimize performance and scalability under load.
• Support security, compliance and audit readiness.

Kenntnisse

Monitoring & Observability

Incident Troubleshooting

Performance Tuning

Security & Compliance

Tools

Prometheus

Grafana

New Relic

AWS

CI/CD

Jobbeschreibung

Site Reliability Engineer (SRE) - Tradebyte (All Genders))

Site Reliability Engineer (SRE) - Tradebyte (All Genders))

Site Reliability Engineer (SRE) - Tradebyte (All Genders))

THE ROLE AND THE TEAM

The team serves as the bridge between Customer Operations, Software Development and Infrastructure teams and are responsible for ensuring stability, high-performance, and scalability across our global application landscape.

Central to the role is proactive prevention: monitoring and alerting to catch issues before impact, proactive issue detection and rigorous Root Cause Analysis (RCA). You will support our 1st and 2nd level support teams with deep-dive code/environment level troubleshooting and automation of repetitive tasks.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Monitoring, Alerting & Observability: Implementing tools and dashboards to track system health and business processes in real-time, ensuring the team is proactively notified of any technical or functional anomalies.
• Incident & Problem Management (L3-Support): Providing expert-level troubleshooting to resolve complex technical issues, performing root-cause analysis and proposing solutions to prevent recurring failures.
• Performance Optimisation & Load Testing: Optimizing system performance and scalability by assessing responsiveness under load and fine-tuning configurations to ensure a seamless experience for our users.
• Security Management & Vulnerability Scanning: Proactively identifying and mitigating security vulnerabilities within the application and its environment, following a standardized framework.
• Compliance & Audit Readiness (ISO 27001, SOC2, GDPR): Ensuring all operations meet legal and industry standards and providing the necessary evidence for internal or external audits.

WE’D LOVE TO MEET YOU IF

• Proficiency in implementing and managing dashboards and alerting frameworks (e.g., Prometheus, Grafana, or New Relic).
• Experience in Cloud-native environments (AWS), working with Infrastructure as Code and maintaining CI/CD pipelines.
• Familiarity with Business Continuity, Disaster Recovery, and load / performance testing.
• A curious mindset, eager to investigate root causes and find sustainable solutions.
• A collaborative approach; you enjoy bridging the gap between technical teams and stakeholders to foster operational excellence.

OUR OFFER

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model - work where it works for you within Germany or the UK, with occasional office attendance required for moments that matter.
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start for full-time employees
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development with our training offerings and biannual peer-to-peer review

ABOUT TRADEBYTE

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.
We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.
As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group!