Site Reliability Engineer

United States Digital Space LLC; Berlin; Vor Ort; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

United States Digital Space LLC is seeking a passionate site reliability engineer to oversee the stability of our eCommerce mobile and web apps across Europe. Responsibilities include monitoring system performance and collaborating with global teams to enhance user experience.

The ideal candidate holds a Bachelor's degree in Computer Science and possesses over three years of experience in site reliability engineering, with proficiency in tools like Docker and Kubernetes. This is an excellent opportunity to work in a dynamic environment with global impact.

Qualifikationen

• 3+ years of experience in site reliability engineering or DevOps.
• Familiarity with public cloud platforms and containerization technologies.
• Effective communication in English.

Aufgaben

• Monitor system performance and identify system risks.
• Perform emergency recovery and execute contingency plans.
• Collaborate with regional team members to ensure system stability.

Kenntnisse

DevOps experience

Site reliability engineering

Docker

Kubernetes

Linux

Java

Monitoring tools (Prometheus, Grafana)

Ausbildung

Bachelor's degree in Computer Science or related field

Tools

MySQL

Kafka

ElasticSearch

Redis

Jobbeschreibung

What We Offer

Joining the company means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the the company team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.

Role Overview

The company is seeking a passionate site reliability engineer who can ensure the stability of our eCommerce mobile apps and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will be responsible for monitoring, incident management, automating deployments, scaling, reliability testing, incident post‑mortems, and more. You will work closely with engineering and commercial teams globally to ensure a seamless, reliable user experience while balancing the demands of development speed and operational stability in a dynamic, international environment.

Key Responsibilities

• Monitor system performance data and receive alerts through monitoring tools, identify abnormal indicators, recognize system risks, and notify relevant colleagues to resolve issues.
• Perform emergency system recovery, execute related contingency plans, and minimize business losses.
• Address and resolve system issues and queries from local stakeholders.
• Collaborate with team members in other regions to ensure the stability of JD's European e‑commerce platform system.
• Summarize system issues and solutions to continuously improve system stability.
• Work onsite in London, UK.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 3+ years of experience in DevOps, site reliability engineering (SRE), system stability assurance, operations and maintenance development, or related fields.
• Experience with common public cloud platform products (e.g., cloud hosting, cloud storage, object storage, CDN, etc.), and proficiency in containerization technologies such as Docker and Kubernetes.
• Familiarity with Linux operating systems and common commands, with scripting languages, Shell, Python, or Go.
• Knowledge of mainstream monitoring tools such as Prometheus, Grafana, and Zabbix.
• Experience in Java microservices architecture development or operations, with expertise in Java memory tuning and performance optimization.
• Experience with common middleware, including but not limited to MySQL, Kafka, ElasticSearch, and Redis.
• Effective communication in English.

Preferred Qualifications

• eCommerce or retail industry experience.
• Intermediate or above proficiency in the Chinese language.
• 2+ years of experience designing, analyzing, and troubleshooting large‑scale distributed systems.
• Effective communication in Chinese.

Equal Opportunity Employer Statement

The company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*At the company, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.*

Ready to Apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.