Senior Training Specialist

Jobtailor; Deutschland; Vor Ort; EUR 50.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Training Specialist to deliver comprehensive instruction on Motorola CommandCentral software and related third-party integrations. The role includes both virtual classroom sessions and on-site training, with responsibilities spanning course development, delivery, and post-session documentation.

The ideal candidate has 3+ years of technical training experience, strong presentation skills, and the ability to collaborate with customers and internal stakeholders.

Qualifikationen

• Must have strong documentation skills for training materials and reports.
• Ability to deliver software instruction for complex systems to diverse users.
• Experience with virtual classroom platforms and in-person training delivery.
• Ability to develop and measure knowledge transfer and training effectiveness.

Aufgaben

• Teach agency customers and staff on using complex software products and services.
• Conduct virtual and on-site training for Motorola CommandCentral software and third-party integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Complete department reports within set standards and deadlines.
• Coordinate communication with customers and internal stakeholders on projects and training schedules.
• Create comprehensive training and technical documents and course materials for products/services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Kenntnisse

Training Documentation

Software Instruction

Virtual Training

On-Site Training

Knowledge Assessment

Ausbildung

High School Diploma

Jobbeschreibung

Responsibilities

• Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services
• Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations
• Presenting training using a variety of classroom training methods, including but not limited to Zoom, Google Meet, Google Slides.
• Completing department required reports within set standards and deadlines
• Managing communication with customer and internal stakeholders related to the project and training schedules
• Compile comprehensive training and technical documents, and course material for new and existing products or services
• Measure knowledge transfer and training effectiveness
• Operate under supervision from the CommandCentral Training Team Manager

Requirements

• Must have a valid driver's license
• 1+ years of experience working with Motorola Solutions Customer Software preferred
• 3+ years of technical training experience preferred
• 3+ years of public safety experience preferred
• 1+ years of experience working with public safety products
• High School Diploma or equivalent
• Must be able to obtain background clearance as required by government customer and have legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Hard Skills

• Training Documentation
• Software Instruction
• Virtual Training
• On-Site Training
• Knowledge Assessment

Soft Skills

• Communication
• Stakeholder Management
• Presentation Skills

Certifications & Qualifications

• Valid Driver's License
• Background Clearance