Senior Technical Product Manager

Jackalope Digital LLC; Berlin; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Global team

Stock options

L&D budget

Paid leave

Health insurance

Life insurance

On-site yoga

Multisport card

Meal vouchers

Free shuttle

Sabbatical

Referral bonus

Zusammenfassung

SumUp is seeking a Product Manager to own the verification platform across multiple markets. You’ll balance regulatory obligations with merchant experience and platform capability. This is a high-ownership role shaping compliance outcomes and product direction.

You’ll collaborate with Legal, AML, Compliance, Risk and Operations, driving platform modernisation while managing trade-offs between UX and backend architecture.

Qualifikationen

• Proven experience as a product manager in regulated fintech or financial services with ownership of KYC/KYB or identity verification products across multiple markets.
• Ability to manage complex multi-stakeholder environments with Legal, AML, Compliance, Risk and Operations.
• Technical depth to evaluate backend architecture, API design, and vendor capabilities.

Aufgaben

• Define and lead the product strategy for the verification platform across markets and regulatory surfaces.
• Own the regulatory surface for multiple markets, translating evolving requirements into buildable scope.
• Make trade-off decisions to balance UX, backend needs, and coherence across the platform.
• Conduct autonomous discovery by synthesising user research, data signals, and regulatory guidance.
• Co-lead the squad with Engineering Manager to modernise the platform and reduce technical debt.

Kenntnisse

Product strategy

Stakeholder management

Technical depth

Data analysis

Regulatory knowledge

Jobbeschreibung

The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role - it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters - where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously - this is that role.

What you'll do

• Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent

• Own the regulatory surface across multiple markets - monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers

• Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required

• Run lean, autonomous discovery - synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently

• Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately

You'll be great for this role if

• Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets

• Strong ability to manage complex, multi-stakeholder environments - including Legal, AML, Compliance, Risk, and Operations - negotiating scope with credibility and care, and holding the line when it matters

• Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack

• Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning

• Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them

Why you should join SumUp

• Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup

• Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

• Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success

• A dedicated annual L&D budget of €2000 and 10 paid days of educational leave which can be used to attend conferences and/or advance your career through further education

• Generous time off: 25 days of paid leave, plus one extra day per year of service (up to 35), along with public holidays and special leave options

• Peace of mind: additional health insurance and life insurance

• Stay active: on-site yoga and a co-sponsored Multisport card offering access to hundreds of sports facilities

• Meal support: benefit from a tax-free food voucher program plus flexibility via our Re:Benefits platform

• Easy commute: free shuttle buses connecting directly to Joliot-Curie metro station

• Break4me: 1-month sabbatical after 3 years of service

• Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.