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Talonic GmbH in Berlin is seeking a dedicated reliability leader to own the platform’s uptime, performance, and correctness as the first dedicated hire. You will define SLOs/SLIs, implement observability, lead incident response, and scale capacity for high‑volume document pipelines across energy, logistics, and procurement customers.
This role offers autonomy, a clear charter, and equity. Join a small, high‑trust team and help shape a reliability function expected to grow with the company.
We run high-volume document pipelines for enterprises in energy, logistics, and procurement. In those environments a missed batch isn't an inconvenience; it’s a billing cycle or a compliance deadline.
As those commitments grow, reliability stops being something the founding team holds in its head and becomes a function with a single, named owner. You are that owner: the first dedicated hire whose mandate is that the platform stays up, stays fast, and stays correct under load. You'll start as an individual contributor with real autonomy, and build the reliability function the company grows into.
What you'll own
SLOs, SLIs, and an error budget the whole team deploys against. Turn “99.9%” from an aspiration into an instrument with a published policy.
Observability, alerting, and on-call that catch problems before a customer does, and make the system legible to everyone who builds on it.
Lead response under pressure, then run blameless post-mortems that change the architecture, not just the runbook.
Safe rollouts, fast rollback, a release pipeline nobody has to think about. Friday afternoons included.
Capacity planning and performance for high-volume ingestion and the API surface customers build on, engineered to stay flat as volume climbs.
Work alongside our security and data‑protection posture (GDPR, ISO 27001 / 42001, HIPAA where it applies) so uptime and auditability move together.
First 180 days
DAY 30
SLIs defined, current uptime measured honestly, the top failure modes named and ranked.
DAY 90
An error budget published and adopted. On-call and incident response exist and have been exercised for real. Deploy safety has a floor.
DAY 180
99.9% is instrumented and trending. The reliability function has a shape other engineers can grow into.
Who you are
Small team, high trust, context over control. Real ownership from week one, and a weekly heartbeat everyone ships to.
Monday
Monday Business requirements set
Thursday
Thursday Delivery
Friday
Claude Code is how we ship, not an experiment. We build agentically by default, and we expect the reliability of an agentic codebase to be designed in, not bolted on.
How we’ll meet
Intro with the founders. Meet the CEO and CTO: the mission, the seat, your questions. Bring a real Sev1 you’ve owned and walk us through it: the first ten minutes, the post‑mortem, and what changed structurally afterwards.
Paid co‑working session. Spend a paid day building alongside the team on a real problem from our roadmap, with our stack and the way we actually work.
Culture‑fit meeting with the team. Meet the people you’d build with. Mutual fit, no trick questions.
References. Including the ones you didn't put on the list.