Senior Internal Communications Manager

United States Digital Space LLC; Hamburg; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

LinkedIn Learning

Health Insurance

Employee assistance program

Zusammenfassung

United States Digital Space LLC in Hamburg is seeking a Senior Internal Communications Manager (f/m/d) to lead internal messaging across Europe. You will partner with regional stakeholders and global teams to strengthen employee engagement, reinforce culture, and align communications with strategic priorities while acting as the internal voice of the company.

You will design campaigns across Slack, All Hands, email, and intranet, roll out global messaging with local relevance, and advise on

Qualifikationen

• University degree in Marketing, Communications, Journalism, Business Administration, or related field.
• 5–7+ years of internal communications or related experience in multicultural environments.
• Proven ability to develop and implement cross-channel internal communication strategies.
• Strong writing and storytelling skills; able to translate priorities into narratives.
• Experience with digital tools like Slack, MS Teams, intranet; knowledge of AI tools is a plus.

Aufgaben

• Build and execute internal communications strategies across Europe to inform, engage, and align employees with business priorities.
• Design and lead internal communication campaigns that reflect regional needs while staying aligned with global direction.
• Plan, create, and deliver clear and engaging communication across key channels such as Slack, All Hands meetings, email, and intranet.
• Roll out and adapt global communication to ensure local relevance and impact.
• Work closely with senior leaders and cross-functional teams to shape messaging and ensure consistency across the organization.
• Develop compelling storytelling and campaigns that bring the company’s culture, strategy, and people to life.
• Manage the communication calendar, ensuring clear prioritization and timely delivery of key messages.
• Improve internal communication infrastructure by introducing new tools, formats, and ways of working, including leveraging AI where relevant.
• Act as a trusted advisor on sensitive and complex communication topics, including change management initiatives.
• Strengthen company culture through effective communication, events, and dialogue formats.

Kenntnisse

Internal communications

Stakeholder management

Storytelling

Change management

AI tools knowledge

English proficiency

Ausbildung

University degree in Marketing/Communications/Journalism/Business Administration

Tools

Slack

MS Teams

Intranet systems

Jobbeschreibung

Location: Hamburg

We are looking for a Senior Internal Communications Manager (f/m/d) to lead the development and execution of internal communication across the European region. As the internal voice of the company, you will work closely with regional stakeholders and global teams to ensure alignment and consistency of communication across markets. Operating as a senior individual contributor with a high degree of autonomy, you will play a key role in strengthening employee engagement, reinforcing company culture, and supporting the company’s strategic business priorities while positioning the company as an employer of choice.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Build and execute internal communications strategies across Europe to inform, engage, and align employees with business priorities
• Design and lead internal communication campaigns that reflect regional needs while staying aligned with global direction
• Plan, create, and deliver clear and engaging communication across key channels such as Slack, All Hands meetings, email, and intranet
• Roll out and adapt global communication to ensure local relevance and impact
• Work closely with senior leaders and cross-functional teams to shape messaging and ensure consistency across the organization
• Develop compelling storytelling and campaigns that bring the company’s culture, strategy, and people to life
• Manage the communication calendar, ensuring clear prioritization and timely delivery of key messages
• Improve internal communication infrastructure by introducing new tools, formats, and ways of working, including leveraging AI where relevant
• Act as a trusted advisor on sensitive and complex communication topics, including change management initiatives
• Strengthen company culture through effective communication, events, and dialogue formats

TO BE SUCCESSFUL IN THIS ROLLE:

• University degree in Marketing, Communications, Journalism, Business Administration, or a related field
• 5–7+ years of experience in internal communications, corporate communications, or employer branding, ideally in a multicultural and matrixed environment
• Proven experience in developing and implementing internal communication strategies across multiple channels and formats
• Strong experience working with senior stakeholders and influencing across different levels of the organization
• Excellent writing and storytelling skills, with the ability to translate business priorities into clear and engaging narratives
• Experience with digital communication tools and platforms such as Slack, MS Teams, or intranet systems
• Familiarity with AI tools and technologies that enhance communication effectiveness and content creation
• Fluent in English; German is a strong plus

BENEFITS & PERKS IN A NUTSHELL:

• Flexible working arrangements
• LinkedIn Learning
• Sabbatical & special leave policies
• WeRoad partnership
• Birthday, 24th + 31st December off
• Short term EU work policy
• Mobility Credit
• Health Insurance
• Employee assistance program

Plus more local benefits depending on your work location!

DIVERSITY, EQUITY & INCLUSION:

the company is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.

ABOUT the company:

We are the company, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.