Senior Community Manager - B2B (m/f/d)

Jackalope Digital LLC; Berlin; Hybrid; EUR 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Stock options

30 vacation days

Birthday off

Germany transport ticket

Urban Sports Club

Blinkist/Audible learning platforms

Language courses

Flexible working hours

Zusammenfassung

voize is hiring a Senior Community Manager to build and own our end-user community and social presence in Germany. You will turn care workers’ everyday experiences into a movement, making voize the brand frontline workers love and recommend.

You will lead from zero, own organic social, and produce content while crafting a compelling community playbook and partnerships. This role offers a hybrid setup with Berlin presence or remote work across Germany.

Qualifikationen

• 4–7 years leading community and/or organic social for SaaS/healthTech brands.
• Experience building communities from scratch.
• Hands-on content creator for short-form video and visuals.
• Empathetic communicator with a sensitive audience.
• Fluent in German; comfortable in English.

Aufgaben

• Build voize end-user community from zero across platforms.
• Own organic social content for end users (written, video, visuals).
• Capture and publish user stories and testimonials.
• Create and maintain social and community playbook (tone, pillars, cadence).
• Plan events, ambassador programs, and KOL partnerships.

Kenntnisse

Community management

Organic social

Content creation

German fluency

English proficiency

Platform knowledge

Jobbeschreibung

Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission: Engage customers, build a strong community!

As our Senior Community Manager, you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.

Your Daily Business - No two days are alike

• You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day

• You will own organic social for end users: create and publish content (written content and short-form video + visuals)

• You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers)

• You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines

• You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

Your Skillset - What you bring to the table

• You have 4-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch

• You have strong experience owning community platforms such as Facebook groups, Slack, Discord, WhatsApp communities

• You are a hands-on content creator who writes well and can produce short-form video / visuals on your own

• You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)

• You are fluent in German and can communicate comfortably in English

Growing together – what you can expect at voize

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people

• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany

• Become a co-creator of our success with stock options

• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses

• You decide when you work best, that means flexible working hours and a good hybrid set-up.

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

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