Senior Administrator / Routing Manager

Wake County Public Schools; Deutschland; Vor Ort; EUR 56.962 - 74.489; Vollzeit

Zusammenfassung

Wake County Public Schools is hiring a Routing Manager responsible for ensuring efficient transportation routing for students. The role requires management of routing software and adherence to compliance guidelines.

This position demands strong leadership, communication skills, and the ability to analyze and improve routing processes. Candidates should have a Bachelor's degree and significant experience in routing software systems.

Qualifikationen

• Must possess a valid motor vehicle operator’s license.
• Demonstrated leadership experience.
• Equivalent combination of education and experience is acceptable.

Aufgaben

• Oversee routing of student transportation vehicles.
• Coordinate stops, runs, and routes using TIMS and GPS.
• Ensure compliance with state yellow bus guidelines.
• Provide technical support to all Transportation staff.

Kenntnisse

Knowledge of information systems and vehicle routing/scheduling software systems

Microsoft Office proficiency (Word, Excel, PowerPoint)

Knowledge of GIS and GPS technology

Ability to manage and prioritize work assignments

Strong communication skills

Ability to conduct training

Ability to analyze data and statistics

Ausbildung

Bachelor's degree in Operations Research, Mathematics, or related field

Five years experience with vehicle routing software

Jobbeschreibung

Overview

POSITION TITLE (Oracle title): SENIOR ADMINISTRATOR

WORKING TITLE: Routing Manager

SCHOOL/DEPARTMENT: Transportation

LOCATION: Crossroads III, Cary, NC

PAY GRADE: Senior Administrator Band 3

FLSA STATUS: Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT: No

WORK WEEK SCHEDULE: Monday-Friday (occasional evenings and weekends) Position is available for Hybrid Telework workweek

POSITION PURPOSE: Ensures an efficient and proven (on-time) routing system for Wake County Public School System (WCPSS) Transportation offices. Assists the Director in overseeing the planning, development, and coordination of stops, runs, and routes created using the Transportation Information Management System (TIMS) and Global Positioning System (GPS). Develops and produces management reports to prove job performance and accountability of each district office.

MINIMUM QUALIFICATIONS:

• Extensive knowledge of information systems and vehicle routing/scheduling software systems;
• Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, PowerPoint; Google Apps;
• Knowledge of Geographic Information Systems (GIS), GPS, and related vehicle tracking technology;
• Knowledge of routing strategies, fleet utilization, and scheduling;
• Demonstrated aptitude working with peers in developing processes and procedures to achieve organization goals and objectives;
• Ability to manage and prioritize work assignments of staff to ensure a timely and accurate work product;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to positively communicate with internal and external customers and promote a culture of outstanding customer service that fosters customer satisfaction;
• Ability to conduct training on routing software system and processes;
• Ability to organize and analyze data and statistics to identify problems and devise innovative solutions;
• Ability to display critical or pertinent management information in a report format;
• Ability to establish and maintain effective working relationships with school officials, school administrators, support staff, central office staff, and parents.

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree from accredited college in Operations Research, Mathematics, Transportation Engineering, Information Systems, Business Administration, or closely related field;
• Five years of experience with vehicle routing and scheduling software system;
• Demonstrated leadership experience.

An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

• School transportation experience;
• Large scale logistics planning experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for the oversight of safe, efficient, and proven (on-time) routing of student transportation vehicles.
2. Assists the Director in overseeing the planning, development, and coordination of stops, runs, and routes created using TIMS and GPS; reviews route audits and ensures that TIMS and GPS are up to date and accurate.
3. Accountable for staying up to date on state yellow bus guidelines and ensuring departmental compliance.
4. Responsible for the maintenance and oversight of all software systems as assigned by the Director or Senior Director.
5. Creates and implements new processes and procedures in order to maximize the success of routes and student transportation.
6. Provides technical support to all Transportation staff.
7. Develops and produces management reports to prove job performance and accountability of each district office.
8. Resolves difficult routing issues and conflicts.
9. Performs route design, mapping, and service change analysis.
10. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work frequently requires driving automotive equipment, as ravel throughout Wake County is required to schools, central service offices, and other locations within Wake county.

EFFECTIVE DATE:

12/2025

DISCLAIMER:

The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.