Sales Account Management Specialist (f/m/d)

Yazaki North America; Leinfelden-Echterdingen; Vor Ort; EUR 52.000 - 76.000; Vollzeit

Zusammenfassung

Yazaki North America seeks a Sales Account Management Specialist (f/m/d) to join our team in Filderstadt, Germany. You will manage sales-related topics, act as the primary contact for customers, and help drive profitability while ensuring quality in quotations and costs.

You will coordinate with program management, monitor KPIs, and contribute to MIT-driven pricing strategies. The role requires strong communication, ownership, and cross-functional collaboration across the organization.

Qualifikationen

• Bachelor's degree in Business Administration or related field.
• At least one year of professional experience in a related area.
• Strong presentation, negotiation and communication skills.
• Proven ability to manage relationships and resolve conflicts.
• Advanced MS Office proficiency (Excel/PowerPoint/Word/Outlook/MS Teams).
• German language knowledge at least intermediate; English at a high level.

Aufgaben

• Serve as the first contact for customers and internal functions on projects.
• Improve customer satisfaction from a sales perspective while upholding Yazaki values.
• Prepare and organize customer meetings with agendas and materials.
• Provide timely feedback to customers and track project KPIs.
• Negotiate terms and conditions and handle customer claims.
• Support pricing and quotations, monitoring profitability metrics.

Kenntnisse

Presentation skills

Negotiation

Relationship management

Conflict management

Problem solving

Ownership

Teamwork

Goal oriented

Communication

English communication

German communication

Ausbildung

Bachelor's degree in Business Administration

Tools

Microsoft Office

Jobbeschreibung

Join Yazaki. Connect to the future.

Country: Germany (DE)

City: Filderstadt

Worksite / Location: Filderstadt

Job Function: EDS_Sales (CSC)

Job Discipline

Job Family: Account Management

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust.

To strengthen our team, we are looking for a Sales Account Management Specialist (f/m/d) in our offices in Filderstadt.

Your Duties And Responsibilities

• Be responsible for all sales-related commercial topics and act as the first point of contact for customers and internal functions within the assigned project/carline.
• Continuously improve customer satisfaction from a sales perspective while demonstrating Yazaki values: Foresight, Service Mind, and Fortitude.
• Ensure all customer meetings are well prepared, including agendas, organization, and presentation materials.
• Provide accurate and timely feedback to customers to ensure their satisfaction.
• Understand the project's KPIs and the agreed Terms & Conditions (T&C) with the customer.
• Actively contribute to achieving and improving financial targets (MIT).
• Regularly monitor project status against project targets and take appropriate corrective actions when necessary.
• Prepare, negotiate, and follow up on all customer claims.
• Review and understand internal cost accounting in detail, ensuring that MIT is considered in all claims.
• Ensure that quotations and offers are submitted on time and meet customer expectations in terms of quality.
• Support Program Management in the preparation of quotations.
• Demonstrate a strong understanding of KPIs and Terms & Conditions and effectively negotiate with customers.
• Utilize Change Management mechanisms to further improve profitability (MIT, smart pricing through engineering changes).
• Take responsibility for Sales Functional Reviews (FR) within GPMS for assigned projects.
• Continuously review and analyze customer-related data, including volume, sales, pricing, content, and other relevant business metrics.

Your Profile

• Bachelor's degree in Business Administration or a related field.
• Minimum one year of professional experience in a related area.
• Experience in Presentation, Moderation, Business Process Management, Relationship Management, and Conflict Management is considered an advantage.
• Strong problem-solving skills.
• Excellent communication and negotiation skills.
• Strong sense of ownership and responsibility.
• Team-oriented mindset with the ability to collaborate effectively across functions.
• Goal-oriented and results-driven approach.
• Advanced user of Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and MS Teams.
• Strong presentation skills, with the ability to prepare and deliver customer presentations.
• Intermediate knowledge of German, enabling communication with German OEM customers and support in translating documents and emails.
• Proficient English language skills (C1 level), with the ability to communicate effectively in an international business environment.

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.