Robotics Field Application Engineer (m/f/d)

Agile Robots AG; München; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Benefits program

Munich office facilities

Company events

Zusammenfassung

Agile Robots SE in Munich, Germany seeks a Robotics Field Application Engineer (m/f/d) to deploy, validate, and support robotic systems both at customer sites and in labs.

You will bridge customers, Sales, and R&D, owning system behavior, bugs, and failure modes while training customer engineers on usage, safety, and maintenance.

Requires Python, C++, ROS/ROS2, Linux, a relevant degree, 1+ year hands-on robotics experience, and willingness to travel 30–50%.

Qualifikationen

• Bachelor's degree in Robotics, Mechatronics, Electrical Engineering, Computer Science or related field.
• 1+ years hands-on experience with robotic systems in lab and field environments.
• Willingness to travel to customer sites (typically 30–50%).

Aufgaben

• Deploy, commission, and validate robotic systems at customer sites.
• Provide on-site and remote technical support during integration, testing, and ramp-up.
• Troubleshoot hardware, software, and system-level issues under real-world constraints.
• Train customer engineers and operators on system usage, safety, and maintenance.
• Maintain familiarity with known robot bugs, limitations, and failure modes observed during lab operations.
• Perform root-cause analysis and propose fixes or mitigations for software and system-level issues where feasible.
• Apply knowledge of known issues and workarounds to minimize downtime during customer deployments.
• Communicate risks, limitations, and unresolved issues clearly to internal teams.
• Provide structured feedback from customer deployments to R&D to improve quality and scalability.
• Create and maintain deployment guides, and troubleshooting documentation.
• Document known issues, root causes, and mitigation strategies.

Kenntnisse

Python

C++

ROS/ROS2

Linux

Ausbildung

Bachelor's degree in Robotics or related field

Jobbeschreibung

Full-time

About the role

The Robotics Field Application Engineer (m/f/d) is a customer-facing, hands-on technical expert responsible for deploying, integrating, debugging, and supporting robotic systems across internal lab environments and customer sites. This role serves as a critical link between customers, Sales, and R&D, with strong ownership of system behavior, known bugs, and real-world failure modes. You are expected to understand, diagnose, and where possible, fix common robot issues encountered during lab operations, and to apply this knowledge to ensure smooth and reliable customer deployments.

Your Responsibilities

• Deploy, commission, and validate robotic systems at customer sites
• Provide on-site and remote technical support during integration, testing, and production ramp-up
• Troubleshoot complex hardware, software, and system-level issues under real-world constraints
• Train customer engineers and operators on system usage, safety, and maintenance
• Maintain deep familiarity with known robot bugs, limitations, and failure modes observed during lab operations
• Perform root-cause analysis and attempt fixes or mitigations for software and system-level issues where feasible
• Apply knowledge of known issues and workarounds to minimize downtime during customer deployments
• Communicate risks, limitations, and unresolved issues clearly to internal teams
• Provide structured feedback from customer deployments to R&D team to improve quality and scalability
• Create and maintain application notes, deployment guides, and troubleshooting documentation
• Document known issues, root causes, and mitigation strategies

Beneficial Skills

• Experience in customer-facing or field engineering roles
• Knowledge of modern AI models in robotics, including vision-language-action (VLA) models
• Knowledge of industrial communication protocols and robot safety standards
• Strong technical communication and presentation skills

Your Profile

• Proficiency in Python, C++, ROS/ROS2, and Linux-based development workflows.
• Bachelor’s degree in Robotics, Mechatronics, Electrical Engineering, Computer Science, or a related field
• 1+ years of hands-on experience with robotic systems in lab and field environments
• Experience troubleshooting hardware, software, and integrated robotic systems
• Willingness to travel to customer sites (typically 30–50%)

What we offer

• A dynamic high-tech company combined with financial soundness and world-class investors.
• Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment.
• Lots of development opportunities in the context of our continued growth.
• Challenging tasks and impactful projects alongside experts that enable professional and personal growth.
• Corporate Benefits Program that covers health, mobility, and learning with 100€ net per month.
• Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment.

About us

Agile Robots SE is an international high-tech company based in Munich, Germany with a production site in Kaufbeuren and more than 2300 employees worldwide. Our mission is to bridge the gap between artificial intelligence and robotics by developing systems that combine state-of-the-art force-moment-sensing and world-leading image-processing technology. This unique combination of technologies allows us to provide user-friendly and affordable robotic solutions that enable intelligent precision assembly.

This is made possible by our employees, who bring out the best in each and every day with creativity and enthusiasm. Become part of this team and shape the future of robotics with us!

We are proud of our diversity and welcome your application regardless of gender and sexual identity, nationality, ethnicity, religion, age, or disability.