Revenue Operations Manager

GetYourGuide; Berlin; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Annual personal growth budget

30 days work-from-anywhere

Hybrid work: 3 days in office + 2 days

Team events & company-wide events

Monthly transportation and fitness预算

Discounts on GetYourGuide activities

Language reimbursement program

Health and wellness benefits

Zusammenfassung

GetYourGuide in Berlin seeks a Revenue Operations Manager for Inside Sales to define and scale the fastest-growing supplier channel. You will own forecasting, unit economics, and cross-functional collaboration with Commercial, Data, and Finance to drive profitable growth.

The role emphasizes data-driven decision making, AI tooling applications, and a strong analytics backbone to guide investments and resourcing across the channel.

Qualifikationen

• 5+ years of experience in Revenue Operations, Strategy, or Analytics in a fast-paced environment.
• Data-driven and analytically rigorous; builds forecasts and unit-economics models.
• Excellent written and verbal English communication.
• Ability to apply AI tools to improve quality and efficiency of work.

Aufgaben

• Define and own the channel's financial and operating model — building forecasts, tracking unit economics, and guiding investment decisions.
• Identify opportunities to improve channel efficiency through data analysis, tooling, and automation.
• Translate complex operational and commercial questions into clear, actionable plans and communicate progress to senior stakeholders.
• Set the channel's targets and KPIs, and build analytical frameworks to track and improve them.
• Act as the analytical backbone connecting Commercial, Data, and Product — translating performance into recommendations.

Kenntnisse

Forecasting

Unit economics

Business cases

Data analysis

Communication in English

Tools

Excel

SQL

Looker

Jobbeschreibung

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

The Business Operations & Strategy team at GetYourGuide is the engine behind our commercial growth — turning strategic ambition into operational reality. We work across the full supplier acquisition lifecycle, combining data-driven insight, process excellence, and cross-functional collaboration to ensure GetYourGuide offers the world’s most compelling inventory of travel experiences. From scaling our fastest-growing acquisition channels to optimising vendor partnerships, we move fast, think big, and hold ourselves accountable to measurable impact.

Within Business Operations & Strategy, the Inside Sales mission team is responsible for the strategy and economics of our outsourced Inside Sales channel — our highest-velocity route to acquiring new suppliers and activities. As Revenue Operations Manager for Inside Sales, you will own the strategic direction, financial performance, and scalability of this channel: building the forecasting and unit-economics framework that governs it, designing the systems and processes that drive its growth, and ensuring our vendor partnership operates as one well-governed lever within a much larger machine.

Your mission

You will define the strategy and economics behind GetYourGuide's fastest-growing supplier acquisition channel — building the models, forecasts, and processes that let us scale it predictably and profitably. You will work closely with Commercial, Data, and Finance to turn channel performance into clear strategic decisions.

• Own the channel's financial and operating model — building forecasts, tracking unit economics (cost per acquisition, ROI, lifetime value), and using them to guide investment and resourcing decisions

• Identify and act on opportunities to improve channel efficiency through data analysis, tooling, and automation — including the application of AI tools where relevant
• Translate complex operational and commercial questions into clear, actionable plans, and communicate progress and priorities to senior stakeholders
• Set the channel's targets and KPIs, and build the analytical frameworks (funnel conversion, cohort performance, benchmarking) needed to track and improve them
• Act as the analytical backbone connecting Commercial, Data, and Product — translating channel performance into clear recommendations and trade-offs for senior stakeholders

Your toolkit

• 5+ years of experience in Revenue Operations, Strategy, or Analytics in a fast-paced environment — ideally in a marketplace, SaaS, or platform company

• Data-driven and analytically rigorous — you build forecasts, unit-economics models, and business cases using tools like Excel, SQL, or Looker (or similar), and use them to guide investment decisions
• Strategic thinker who can break down complex problems into clear, actionable plans and bring others along with a compelling narrative
• Strong operational acumen with a test-and-learn mindset — you iterate based on data and hold yourself accountable to outcomes
• Excellent written and verbal communication skills in English
• Demonstrated ability to apply AI tools to improve the quality and efficiency of your work, with concrete examples of impact

Extras that give you an edge

• Experience working alongside an inside sales or outbound sales function

• Familiarity with the travel, experiences, or marketplace industry
• Exposure to BPO or outsourced operations models

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development

• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.