Project Manager, Events

Namely; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Namely is seeking a motivated individual to manage customer experiences and lead event projects using the Cvent Platform. You will communicate with customers, vendors, and internal teams to ensure event success while also supporting customers in utilizing Cvent's Solutions. The ideal candidate will have a Bachelor's degree and at least one year of customer success or event planning experience. Apply today to join a fast-paced, dynamic environment in Germany.

Qualifikationen

• 1+ years of customer success or event planning experience.
• Strong understanding of onsite event management experience.
• Ability to work in a dynamic, fast-changing environment.

Aufgaben

• Manage customer pre-event and onsite experience using the Cvent Platform.
• Lead projects with customers and vendors.
• Support customers on leveraging Cvent’s Solutions.

Kenntnisse

Customer success

Event planning

Excellent communication skills

MS Office Suite

Salesforce.com

Ausbildung

Bachelor’s degree

Jobbeschreibung

In This Role, You Will:

• Serve as a point of contact for the customer, managing their pre‑event and onsite experience using the Cvent Platform
• Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
• Communicate and adhere to project milestones and internal metrics
• Directly support and consult with customers on how to best leverage Cvent’s Virtual and Onsite Solutions
• Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials
• Work with strategic partners to ensure successful delivery of hardware and supplies onsite
• Troubleshoot potential issues to ensure the customer’s success at their event
• Configure event specific technology prior to and onsite at customer events
• Manage several concurrent projects
• Work onsite to ensure success on the day of the event – up to 40% travel required

Here’s What You Need:

• Bachelor’s degree required
• 1+ years of customer success or event planning experience
• Preferred industry (event) and/or onsite technical event support
• Excellent communication skills (verbal and written)
• Qualified applicants must be able to lift at least 50 pounds such as large boxes, printers, etc.
• Ability to multi‑task and ability to work in a dynamic, fast‑changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to ensure event execution success
• Ability to work within a team to achieve goals
• Strong business acumen, ethics and high integrity
• Excel at developing relationships over the phone, email and in person
• Strong understanding of the onsite event management experience
• Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software