Product Manager, Delivery Promise

Wolt; Berlin; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

Wolt is seeking a Product Manager for their Delivery Promise team to enhance delivery estimates, ensuring optimal customer experiences. This integral role requires advanced skills in product management and collaboration across engineering, data, design, and operations.

The ideal candidate has experience in Machine Learning or Data Science and the ability to define impactful OKRs while connecting with diverse internal teams.

Join Wolt in shaping the future of logistics, providing reliable and delightful delivery experiences.

Qualifikationen

• Plenty of previous experience as a Product Manager.
• It's a plus if you have a background in Machine Learning or Data Science.
• Proven track record in building products influencing cross-functional teams.
• High ownership and collaborative capabilities.
• Strong ability to define, execute, and measure meaningful OKRs.
• Ability to focus on the bigger picture.

Aufgaben

• Provide the best delivery estimates for consumers.
• Contribute significantly to customer experiences.
• Optimize estimates across markets and consumer cohorts.

Kenntnisse

Previous experience as a Product Manager

Background in Machine Learning or Data Science

Building products influencing cross-functional teams

Strong stakeholder management skills

Jobbeschreibung

We are looking for a Product Manager to join our Product Management organization, working with the Delivery Promise team. This is one of those parts of Wolt's business that people don't always realize the complexity of. Logistics is absolutely integral to Wolt, and doing it well can mean the difference between delivering blissful customer experiences efficiently and profitably vs. operational nightmares and a cacophony of late deliveries.

The Delivery Promise team is in the Courier & Logistics Product group at Wolt. We're driving the future with estimates that fuel our growth, flywheel, shaping shopping decisions and streamlining deliveries. Our goal: boost Wolt's growth and profitability by delivering reliable, precise time estimates to customers and partners worldwide. In a nutshell, the team is responsible for crafting accurate and reliable time estimates that form a key part of the pre-checkout purchase experience for our consumers, right from discovery to checkout. We employ advanced machine learning models and innovative tools to craft delivery estimates experienced by consumers across all business lines for Wolt.

As the Product Manager for the Delivery Promise team, your role will be integral in ensuring that we provide the best delivery estimates for our consumers while balancing the operational impact of fulfilling deliveries against the promised estimates. You will be contributing significantly to Wolt's goal of delightful customer experiences.

Join us in shaping the future of delivery, where every delivery is an opportunity for delight and loyalty.

Our humble expectations

You could come to this role from various backgrounds, but ideally, you bring:

• Plenty of previous experience as a Product Manager
• It’s a plus for you if you have a background in Machine Learning or Data Science, since you would be focused on optimizing our estimates across markets and consumer cohorts.
• Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.
• High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.
• Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role.

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.