Product Manager (Core)

Superchat; Berlin; Vor Ort; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

Superchat is seeking a Product Manager to oversee the core features of their platform, including the unified inbox and workflows that serve thousands of users. This dynamic role involves end-to-end product management, including discovery, development, and launch.

The ideal candidate will possess exceptional judgment and a strong customer focus, collaborating closely with engineers and designers to ship high-quality features. This position offers the opportunity to drive product strategy in a fast-paced environment.

Qualifikationen

• Proven ability to ship successful products that meet customer needs.
• Exceptional judgement in product and operations.
• Strong writing and analytical skills.

Aufgaben

• Own the product end-to-end: discovery, shipping, and launch.
• Engage with customers and analyze data for insights.
• Collaborate with engineers and designers on product features.
• Ensure quality and readiness of the product before launch.
• Drive product positioning and marketing efforts.

Kenntnisse

Product operational judgement

Customer focus

Clear communication

Project management

Collaborative team player

Jobbeschreibung

Requirements

• A track record of shipping things people actually use
• Exceptional product and operational judgement
• World‑class product taste
• Shameless customer obsession
• Extreme clarity in writing and thinking
• Speed without sloppiness
• Low ego and a builder's instinct

What the job involves

• In this role, you'll own the heart of our platform: the unified inbox, the channels, and the workflows that tens of thousands of users open first thing in the morning and close last thing at night.
• You'll be responsible for the product end-to-end, from discovery through shipping through launch, and for whether the metrics actually move. If you're excited to own a product surface this large while staying deep in the details day to day, this might be a great fit
• We're reshaping our product function around three pillars, AI, Integrations, and Core, with a PM in each, operating directly with our founder and CPO Mika. This role is for Core
• Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure
• Stay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourself
• Embed with 4 to 6 engineers and 1 designer, set the metric, and own whether it moves
• Ship features that are simple enough for customers to set up themselves
• Own quality. Engineers test as they build, you give the final go before anything ships
• Own the launch and the awareness that follows. There is no product marketing team. You drive positioning, the in-product moments, and the keynote for the big launches, with marketing and sales behind you
• Work across squads with the AI and Integrations PMs on the surfaces that touch each other