Principal Managing Partner

Workday; Berlin; Hybrid; EUR 116.300 - 174.500; Vollzeit

Zusammenfassung

Workday Germany is seeking a Senior Account Manager to lead strategic client engagements in Berlin. You will drive cross-functional collaboration across Sales, Services, and Product to align multi-year plans with the client’s goals and secure sustained partnership value.

Ideal candidates bring 8+ years in large account management and 5+ years in consulting, with fluency in German and English. The role offers hybrid work with in-office and remote collaboration and a competitive base pay in the

Qualifikationen

• 8+ years’ experience in large account management and leading delivery teams for software vendors or global SIs.
• 5+ years of consulting or professional services, preferably with enterprise software solutions.
• Proven track record of building and maintaining strong C-level relationships.
• Fluency in German and English.

Aufgaben

• Nurture C-level Relationships and build trust with key executives.
• Champion customer success and proactively address challenges.
• Drive strategic multi-year roadmaps aligned with business objectives.
• Orchestrate cross-functional collaboration across Sales, Services, Product and Marketing.
• Facilitate executive engagement and explore growth opportunities.
• Collaborate with Product teams to incorporate client feedback into roadmaps.
• Coordinate ongoing engagements to ensure high-quality service delivery.

Kenntnisse

C-level relationships

Account management

Leadership

German & English fluency

Jobbeschreibung

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About The Team

The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensures long-term partnership success.

About The Role

The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy. To achieve success, this professional will ensure three critical elements are in place.

• A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual Plan

This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.

What You’ll Be Doing

• Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
• Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
• Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday’s value proposition.
• Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
• Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
• Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.
• Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.
• Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.

Key Objectives

• Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
• Craft and implement strategic roadmaps that drive customer success and Workday growth.
• Foster a culture of proactive customer advocacy and outstanding service delivery.
• Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.
• Position Workday as a trusted strategic partner and innovation collaborator.
• Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan
• Engage the appropriate workmates to support account planning and feature adoption strategies

About You

Basic Qualifications

• 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs
• 5+ years of experience in consulting or professional services, preferably with enterprise software solutions.
• Proven track record of building and maintaining strong C-level relationships.
• Fluency in German and English

Other Qualifications

• Deep understanding of digital transformation agendas and experience working on large-scale technology implementations.
• Demonstrated success in driving customer happiness and achieving revenue growth.
• Ability to articulate sophisticated ideas clearly and persuasively.
• Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets
• Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation
• Experience implementing Workday is preferable
• Fluency in Danish, Finish or Swedish preferred

Workday Pay Transparency Statement (For EU Locations Only)

Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location Base Pay Range: €116,300 EUR - €174,500 EUR Germany

Additional Location Base Pay Range: €116,300 EUR - €174,500 EUR Germany

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [e-mail].

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