Senior Operations Manager for Altersvorsorgedepot (f/m/d)

Upvest; Berlin; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

30 days of annual leave

Professional coaching

Work remotely abroad for up to 183 days

Fully paid sabbatical after 4 years

Development budget and flexible work environment

Zusammenfassung

Upvest is seeking a Pensions Operations Manager in Berlin to bridge the wealth gap in Europe. You will manage pensions processes, lead a team, and ensure compliance. Ideal candidates will have a deep understanding of the German pension market and exceptional communication skills in both German and English. Benefits include 30 days of annual leave, a flexible work environment, and a personal development budget. Join Upvest in shaping the future of investing in Europe.

Qualifikationen

• Experience in data analysis and process automation.
• Several years of relevant work experience with Riesterrente.
• Understanding of regulatory frameworks and data exchange with ZFA.

Aufgaben

• Manage Upvest's pensions processes and operations.
• Train staff and act as a subject matter expert on German pension products.
• Design operational improvements and ensure compliance.

Kenntnisse

Investigative and analytical skills

Strong communication skills

Ability to work under pressure

Fluent in German and English

Ausbildung

Deep understanding of German pension market

Tools

Data visualization tools

SQL

Python

Jobbeschreibung

Overview

As Upvest enters the next stage of growth, we are looking for an exceptional Pensions Operations Manager. You will work to bridge the wealth gap in Europe by dismantling barriers to long-term investments and increasing access via leading fintechs and financial institutions. Deep-dive into the AVD (Altersvorsorgedepot) framework. You’ll own the operational end-to-end process of this core business priority.

What you’ll do:

• Build and manage Upvest’s pensions processes in regards to transfers, contribution management, bonus applications and edgecase-handling
• Scale and lead the pensions operations team by building, mentoring, and managing team members as business growth and volume requirements evolve
• Act as a subject matter expert, responsible for setting up Upvest’s german pension products, train staff and contribute in the daily tasks
• Build relationships with the operational teams of our clients and assist them in supporting their end-users with pension related queries
• Contribute to building a best-in-class product
• Optimise workflows and contribute to the implementation of automation and AI to define our pension experience
• Design operational improvements whilst ensuring compliance with regulations and internal policies, addressing potential risks to support reliable and secure operations
• Collaborate with Product, Engineering, Compliance, Treasury and other teams to support efficient processes and address challenges as they arise
• Participate in projects aimed at scaling our pension offers
• Monitor key metrics providing insights to support business decisions and improve performance

What you bring:

• Deep understanding of market rules and existing pension products in the German market
• Understanding of relevant regulatory frameworks and data exchange with ZFA
• Strong investigative and analytical skills; ability to identify and solve errors
• Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders
• Ability to work under pressure and meet deadlines
• German native fluent in English - both written and verbal
• Ability to work independently as well as a part of a team

It’s great if you have:

• Experience in data analysis and process automation using data visualization tools, SQL, Python, or similar
• Several years of relevant work experience with Riesterrente (former german pension product)

How we Upvest in you:

• Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
• Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
• Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
• Flexible work environment: Work from any of our hubs in Berlin, London or Tallinn hybrid or remotely across Europe, depending on the role. We give you the choice and budget to work where you’re most comfortable and productive, either at home or in the office. You choose.
• Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
• Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
• Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.

Our Values:

• Make it easy for others. We simplify the complex and act with the best intentions.
• Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
• Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
• Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.

Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.