Online Travel Coordinator (Flexible Schedule)

Destinytravel; Berlin; Hybrid; EUR 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Fully remote position

Flexible scheduling

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Zusammenfassung

A travel service company is seeking an Online Travel Coordinator to support travelers by assisting with their journey from planning to return. Responsibilities include handling inquiries, managing itinerary changes, providing destination information, and ensuring client satisfaction. Ideal candidates will possess strong communication skills, have a passion for travel, and be detail-oriented. The position is fully remote with flexible scheduling and opportunities for professional growth.

Qualifikationen

• Strong communication skills are essential.
• Experience in customer service is a plus.
• Need to be detail-oriented and organized.
• Ability to learn digital systems quickly.
• Passion for travel is required.

Aufgaben

• Handle inquiries via email, phone, and messaging.
• Assist clients with itinerary changes and travel questions.
• Provide clear destination and travel requirement guidance.
• Confirm trip details and follow up before departure.
• Resolve client concerns empathetically.

Kenntnisse

Strong written and verbal communication skills

Customer service experience

Excellent attention to detail

Organizational skills

Comfort learning digital tools

Passion for travel

Tools

Travel booking systems

Jobbeschreibung

As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.