MTLA - Kundenservice (m/w/d)

Beckman Coulter GmbH; Krefeld; Vor Ort; EUR 42.000 - 65.000; Vollzeit

Zusammenfassung

Beckman Coulter Diagnostics in Germany is seeking an experienced service support specialist to help laboratories diagnose and troubleshoot sophisticated diagnostic systems. You will engage with customers primarily over the phone and remote tools to identify issues and implement practical workarounds while keeping detailed records.

If on-site visits are required, you will coordinate with our local field team to prepare and perform proactive service actions, ensuring rapid restoration of

Jobbeschreibung

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact-innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision-making, we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System, which makes everything possible.

Mehr möglich machen.

Sind Sie bereit, Ihr Potenzial zu entfalten und in den Bereichen Life Sciences, Diagnostik und Biotechnologie einen echten Unterschied zu machen?

Bei Beckman Coulter Diagnostics, einem von mehr als 15 operativen Unternehmen von Danaher, retten unsere Arbeiten Leben-und uns alle verbinden das gemeinsame Ziel, Innovationen mit spürbarer Wirkung voranzutreiben.

Bei uns erwartet Sie eine Kultur der Zugehörigkeit, in der Sie und Ihre einzigartige Perspektive zählen. Durch die Nutzung des Danaher Business Systems, unseres bewährten Systems der kontinuierlichen Verbesserung, helfen Sie dafür, Ideen in konkrete Ergebnisse zu umsetzen-and Innovation vor und das P arbeit - .Erfahren Sie mehr über das Danaher Business System, das all dies möglich macht.

In dieser Position haben Sie die Möglichkeit:

• As a competent contact person, you will support our customers (laboratories, hospitals, medical practices) in diagnosing and troubleshooting system malfunctions.
• You will preferably work on the phone and via remote diagnostic tools to find solutions to technical and application-related issues in dialogue with our customers.
• If an on-site visit is necessary, you will prepare for this visit in consultation with our technician.
• Als kompetente Ansprechperson unterstützen Sie unsere Kunden (Labore, Krankenhäuser und Arztpraxen) bei der Diagnose und Behebung von Systemstörungen.
• Sie arbeiten hauptsächlich...