Lead Technical Writer

AtScale

Deutschland

Hybrid

EUR 70.000 - 100.000

Vollzeit

14 Tage+
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Benefits dieser Stelle

Equity
Health benefits
Flexible PTO

Zusammenfassung

AtScale is seeking a Senior Technical Writer to shape our company-wide documentation vision and treat documentation as a product. You will architect information, governance, and templates while partnering with product, UX, trainers, and support.

The role focuses on modernizing docs—with docs-as-code, AI automation, and scalable content across reference, guides, SDK, and API documentation. You will own end-to-end content strategy and empower diverse user personas.

Qualifikationen

  • Proven track record building and scaling documentation as a product.
  • Strong information architecture, taxonomy, governance experience.
  • Experience with docs-as-code workflows and tooling.

Aufgaben

  • Define and drive the documentation vision and roadmap.
  • Collaborate with product, design, trainers, and support to tailor content for audiences.
  • Modernize documentation with AI automation and best-practice content patterns.
  • Develop and maintain reference and task-based content, SDK and API docs.

Kenntnisse

Documentation as a product
Information architecture
Taxonomy
Governance
Content operations

Tools

Docs-as-code

Jobbeschreibung

The Mission

AtScale is the semantic layer for modern data and AI. We bridge the gap between complex cloud data platforms-like Snowflake, Databricks, and Google BigQuery and the business users and AI agents that need consistent, governed, AI-ready analytics. We are looking for a Senior Technical Writer to shape our company-wide documentation vision and drive documentation as a product.

The Impact You'll Make

In this role, you will:

  • Drive the Documentation Vision: Set information architecture, taxonomy, governance, templates, tooling, and measurement for documentation across the company, and drive documentation as a product with its own roadmap and success metrics.
  • Curate for Every Channel and Persona: Partner with Product Managers, UX Designers, Technical Trainers, Developer Relations, and Support to create content for the right media channel and the right audience-from data engineers to business users to AI agents.
  • Modernize How We Document: Push past traditional documentation approaches with docs-as-code, AI automation, software blueprints, best-practice architectures, and the convergence of UX and information design.
  • Cover the Full Surface: Develop and maintain both reference and task-based content, SDK and API docs, and integration solutions across the AtScale platform.
Why You'll Love It Here
  • Ownership & Autonomy: You'll set the documentation strategy and standards for the whole company, with real latitude to decide how information is architected, governed, and delivered.
  • Innovation-First: Work at the intersection of AI, developer experience, and information design at a company defining what an emerging market category looks like.
  • Culture of Trust: Enjoy a flexible, remote-friendly environment with in-person team hubs, and a culture built on transparency, technical rigor, and professional growth.
Who You Are
  • You have a strong track record building and scaling documentation as a product, including information architecture, taxonomy, governance, and content operations.
  • You have high AI-fluency and know when to apply AI to accelerate and amplify documentation work, rather than applying it everywhere by default.
  • You have the technical background required to engage directly with software engineers, product managers, and knowledgeable power users.
  • You are collaborative, curious, persistent, resourceful, and proactive in learning the product and delivering the results.
  • You've worked hands-on with docs-as-code workflows, and are comfortable evaluating and choosing tooling to fit a documentation strategy.
  • You've partnered closely with Product Managers, UX Designers, Technical Trainers, Developer Relations, and Support teams to turn technical detail into curated, persona-ready content.
  • You have experience writing across a range of information types-reference docs, guides, SDK and API documentation, and integration solutions.
  • You bring outstanding written communication skills and the technical fluency to work directly with development teams on complex, fast-moving products.
The Perks
  • Competitive salary + equity.
  • Comprehensive health benefits and flexible PTO.
  • The chance to define the documentation strategy for a category-defining leader in AI-ready analytics.
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