Lead Project Manager

Celonis; München; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Celonis is seeking a Lead Project Manager to drive end-to-end deployments for our largest customers. You will translate complex requirements into actionable plans and collaborate with Sales, Partners and Value Engineering to define the Services proposition.

Fluency in German is required to work with German-speaking customers and teams to deliver on time and maximize value. You will manage multiple projects, lead teams, and ensure customer satisfaction by applying Celonis methodologies and best

Qualifikationen

• Experience in client-facing project management of enterprise software deployments.
• Proven ability to manage multiple projects concurrently with strong planning and risk management.
• Excellent communication skills and ability to influence stakeholders at all levels.
• Experience managing consulting teams onshore and offshore.
• Experience writing proposals and statements of work with partners and customers.
• Ability to set and manage customer expectations and drive decisions.
• Strong analytical skills and ability to apply technology to business problems.
• Willingness to be certified in Celonis products.
• PM certifications (PMP, Prince2, SAFe/Agile).
• Bachelor's or Master’s in CS/Engineering/Math or related field.

Aufgaben

• Lead complex transformational customer programmes from planning to go-live.
• Define project scope, timelines, and success criteria with stakeholders.
• Manage resources, budgets, risks, and issues across multiple projects.
• Collaborate with executives, process owners, and technical teams to ensure objectives.
• Maintain accurate project status and reporting in EMS/PSA tools.
• Provide guidance to the implementation team and partner resources.

Kenntnisse

Project Management

Stakeholder Management

Communication Skills

Leadership

Analytical Thinking

German Language

Ausbildung

Bachelors or Masters in CS/Engineering/Math

Tools

Celonis Platform

Jobbeschreibung

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world's fastest‑growing enterprise SaaS companies, we are changemakers pushing the boundaries of what's possible. We invest heavily in advanced AI capabilities – specifically our Process Intelligence Graph – to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Team

Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business‑critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact – understanding our customers' business‑critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI‑augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go‑live, solution adoption, initial value realization support and the long‑term success of our customers.

The Role

As a Lead Project Manager, you will support end‑to‑end implementations of Celonis' technology across our largest and most strategic customers. You will articulate Celonis' product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis' Services Value proposition and create statements of work with customers during the pre‑sales phase. In this role, you will assist customers in understanding how to build best practice and enduring capabilities, be responsible for identifying further Services needs by the customer whilst engaged and be responsible for customer satisfaction throughout a customer's engagement with Celonis. Fluency in German language is required.

The work you'll do:

• Lead complex transformational customer programmes, shape and define the project outcome and then steer towards it.
• Plan, schedule and manage project timelines and activities from kick‑off through to training, ensuring each project is delivered on time and meets the customers' requirements.
• Manage resources, schedule, scope and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximise the efficient use of resources needed to meet the requirements.
• Collaborate with senior executives, process owners and technical teams within each customer to understand their goals, objectives and requirements and to ensure their successful implementation. Serve as the primary point of contact for product feature requests and escalation of support issues.
• Communicate project status regularly, covering key discussion items, action items, risks and issues. Keep projects up to date in the Celonis Professional Services Automation System to enable accurate and timely project and portfolio reporting.
• Proactively manage and escalated risks and issues internally to Celonis management and externally to customer project sponsors to minimise impact to project success.
• Provide guidance and mentoring to the implementation team, including partner resources, to ensure Celonis methodology is being followed.
• Use your experience to contribute to the continual improvement of Celonis Services methods as well as the maturing field expertise and best practices.

The qualifications you need:

• Client‑facing Project Management experience in enterprise software implementations, managing multiple projects concurrently.
• Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with customers and Celonis executives.
• Strong communication skills and a background in consulting with a proven ability to manage stakeholders and project timelines.
• Experience in people managing consulting teams both onshore and offshore.
• Experience in positioning Services, writing proposals and statements of work within a complete ecosystem of customers and partners.
• A history of working with an ecosystem of partners and managed co‑delivery.
• Ability to effectively set and manage customer expectations.
• Strong analytical skills, especially in applying technology solutions to core business problems.
• Ability and willingness to be certified in Celonis products.
• Project management certifications (PMP, Prince2, or SAFe/Agile).
• Bachelors or Masters in Computer Science, Engineering, Mathematics or other related fields.