Lead / Principal Deployment Engineer

Nitcservices; München; Hybrid; EUR 90.000 - 150.000; Vollzeit

Zusammenfassung

Celonis is seeking a Lead / Principal Deployment Engineer to guide the deployment of Celonis solutions for enterprise customers. You will orchestrate AI-augmented delivery, translate business needs into technical specifications, and own go-live and value realization across engagements.

The role emphasizes deep platform mastery, stakeholder management, and delivering measurable business impact while leveraging AI-enabled processes to achieve transformative outcomes for clients.

Qualifikationen

• Proven experience leading implementation of complex software solutions for enterprise customers.
• Deep platform mastery and domain/industry expertise relevant to process mining or enterprise software deployment.
• Ability to understand business-critical problems and translate needs into technical specifications.
• Strong analytical skills with a focus on measurable business impact.
• Experience or aptitude for AI-augmented delivery methodologies, including directing agentic systems.
• Excellent communication, interpersonal, and stakeholder management skills.
• Results-oriented mindset with commitment to go-live, adoption, initial value realization, and long-term success.

Aufgaben

• Lead the hands-on implementation and deployment of Celonis solutions for enterprise customers.
• Serve as an AI-augmented delivery professional to direct AI agents in building data models and analyses.
• Apply expert judgment to validate AI outputs and adapt solutions to customer context.
• Translate complex customer problems into clear technical specifications and Celonis solutions.
• Own the go-live, initial adoption, value realization, and ongoing customer success.
• Manage key customer relationships and provide architectural guidance.
• Iterate with customers to refine solutions and ensure continuous value generation.

Kenntnisse

Leadership

Domain mastery

Problem solving

Analytical

AI delivery

Communication

Customer success

Tools

Celonis AI deployment tools

Jobbeschreibung

Services Posted September 6, 2026 at 2:55 AM

Lead / Principal Deployment Engineer

Company

celonis

Location

Type

Full-time

Commensurate with experience

Who are we looking for?

• 01 Proven experience leading implementation of complex software solutions
• 02 Deep platform mastery and domain/industry expertise
• 03 Ability to understand business-critical problems and translate needs into technical specifications
• 04 Strong analytical skills with focus on measurable business impact
• 05 Experience or aptitude for AI-augmented delivery
• 06 Excellent communication and interpersonal skills
• 07 Results-oriented mindset with commitment to customer success

Lead / Principal Deployment Engineer

Company: Celonis

Category: Services

Professional Overview

Celonis is revolutionizing enterprise operations by industrializing AI with its trusted platform. At the heart of this innovation is the Celonis Context Model, which transforms process data, business knowledge, and intelligence into a dynamic digital twin of the enterprise. This empowers AI with the context it needs to overcome operational blind spots, delivering unprecedented clarity and enabling world-leading companies to achieve transformational outcomes with their AI agents, people, systems, and processes working in harmony. We're on a mission to unlock global productivity and sustainability by giving AI the comprehensive understanding of how every business process truly functions.

The Celonis Services team serves as the vital delivery engine of our Customer Organization, dedicated to translating the power of the Celonis platform into tangible, business-critical results for our clients. In this evolving AI era, our role has advanced; as AI agents like Apollo handle more of the technical execution, our human experts concentrate on understanding customer challenges, architecting strategic solutions, and quantifying value delivered. We are seeking a Lead / Principal Deployment Engineer who embodies this next-generation approach to delivery.

As a Lead / Principal Deployment Engineer, you are the linchpin of Celonis delivery, guiding the implementation of Celonis solutions for enterprise customers. This role is distinct from traditional consulting; you are an AI-augmented professional who orchestrates and directs AI agents to build data models, generate analyses, and configure operational solutions. Your expertise lies in applying critical judgment to validate AI outputs, adapt solutions to unique customer contexts, and ensure unwavering business relevance, ultimately driving measurable impact and long-term customer success.

Key Responsibilities

• Lead the hands-on implementation and deployment of complex Celonis solutions for enterprise customers, ensuring high-quality and rapid delivery.
• Serve as an AI-augmented delivery professional, utilizing Celonis’s AI deployment tools as primary instruments to direct AI agents in building data models, generating analyses, and configuring operational solutions.
• Apply expert judgment and deep platform mastery to validate AI-generated outputs, adapt solutions to specific customer contexts, and ensure alignment with business objectives.
• Translate complex customer business problems into clear technical specifications and innovative Celonis solutions, focusing on tangible, measurable impact.
• Own the outcome of solution deployments, including go-live, initial adoption, value realization support, and fostering the long-term success of customer engagements.
• Manage key customer relationships, providing architectural guidance and strategic oversight for deployed solutions.
• Iterate closely with customers to refine solutions, ensuring continuous value generation and addressing evolving business needs.

Eligibility & Requirements

• Proven experience leading the implementation of complex software solutions for enterprise customers.
• Demonstrated deep platform mastery and domain/industry expertise relevant to process mining or enterprise software deployment.
• Ability to understand business-critical problems, translate customer needs into technical specifications, and design effective solutions.
• Strong analytical skills with a clear focus on delivering measurable business impact and value.
• Experience with or a strong aptitude for AI-augmented delivery methodologies, including directing agentic systems and validating AI outputs.
• Excellent communication, interpersonal, and stakeholder management skills, essential for customer relationship ownership.
• A results-oriented mindset with a commitment to solution go-live, adoption, initial value realization, and long-term customer success.