GTM Operations Specialist (f/m/d

Embedded Shishya; München; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Apaleo is seeking a RevOps Engineer to optimize our CRM (HubSpot), automate workflows, and apply AI to GTM data for revenue growth.

You will build AI agents, maintain data quality, and partner with sales, marketing, customer success, and finance to implement scalable processes across the GTM engine. Experience with Claude, n8n, and Koala is a plus.

Qualifikationen

• Proven experience in RevOps, sales ops, or marketing ops.
• Solid HubSpot skills with workflows, properties, and funnel metrics.
• Genuinely AI-fluent: uses AI tools daily and has built at least one automation/agent.
• Comfortable digging into messy, unstructured data (calls, emails, tickets).
• Documents your work well enough for someone else to run it.
• Structured mindset with a bias for action.
• Strong attention to detail while keeping the big picture in view.
• Genuine interest in how pipeline is built and converted, not just data cleaning.
• Good communication with GTM leadership.

Aufgaben

• Own and maintain our CRM (HubSpot), keeping data clean, pipelines accurate, and workflows humming.
• Query our data with AI to answer real business questions instead of waiting on a dashboard.
• Build AI agents and automations for RevOps tasks using n8n, Claude, and our stack.
• When numbers move and dashboards can’t explain why, dig into calls, emails, and tickets with AI to find the cause.
• Manage our toolstack day to day, including HubSpot, n8n, lemlist, modjo, sales navigator.
• Document how each automation works — inputs, touches, handoffs, and maintenance.
• Flag issues early and propose simple, practical AI-driven fixes.
• Collaborate with sales, marketing, customer success, partner management, onboarding, support, BI, finance, and product on cross-functional requests.

Kenntnisse

RevOps experience

HubSpot skills

AI fluency

Unstructured data handling

Documentation

Attention to detail

Communication

Tools

HubSpot

n8n

Lemlist

Modjo

Sales Navigator

Jobbeschreibung

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

About the role

Revenue Operations keeps Apaleo's GTM engine running, and running toward one thing: revenue growth. As our RevOps Engineer, you'll work across the go-to-market org making sure the systems and data behind the funnel are clean, fast, and increasingly AI-native. You'll work directly with our Team Lead RevOps, and while you'll touch nearly every GTM function, growth and pipeline are where your work has the clearest line to revenue.

What you'll do

• Own and maintain our CRM (HubSpot), keeping data clean, pipelines accurate, and workflows humming — the foundation everything AI touches depends on
• Query our data with AI to answer real business questions (why a metric moved, which accounts look like our best customers) instead of waiting on a dashboard to tell you
• Build AI agents and automations for repetitive RevOps work — CRM hygiene, lead routing, reporting — using n8n, Claude, and our existing stack
• When a number moves and the dashboard can't say why, dig into calls, emails, and tickets, using AI to get to the real cause faster
• Manage our toolstack day to day, including HubSpot, n8n, lemlist, modjo, sales navigator, etc.
• Document how each automation you build works — inputs, what it touches, when it should hand off to a human — so someone else could pick it up without you in the room
• Flag issues before they become problems and propose simple, practical fixes proactively, using AI to get there faster
• Work closely with sales, marketing, customer success, partner management, onboarding, support, BI, finance, and product on cross-functional requests

What you bring

• Proven experience in a RevOps, sales ops, or marketing ops role
• Solid HubSpot skills, comfortable with workflows, properties, and reporting on funnel and pipeline metrics
• Genuinely AI-fluent: you use AI tools daily and have built at least one real automation or agent — not just used a chatbot
• Comfortable digging into messy, unstructured data (calls, emails, tickets) to find an answer a dashboard won't give you
• Documents your work well enough that someone else could run it without you in the room
• A structured mindset and a bias for action
• Strong attention to detail without losing sight of the bigger picture
• Genuine interest in how pipeline gets built and converted, not just how data gets cleaned
• Good communication skills, you'll work closely with GTM leadership
• Experience with an AI-native growth stack - think Clay for enrichment/agents, n8n or Make for workflow automation, Claude or ChatGPT for building agents, and intent tools like Koala or Clearbit - is a big plus

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
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