Field Technician

StudySmarter; Herford; Vor Ort; EUR 24.128 - 30.461; Vollzeit

Zusammenfassung

Spectrum is seeking a Field Technician to install and repair Broadband, Internet, TV, and mobile services. You will educate customers on equipment use and troubleshooting, and maintain ongoing support while building lasting relationships with customers.

This entry‑level role includes training to develop confidence, skills, and long‑term career growth. Expect outdoor work, adherence to safety procedures, and opportunities for progression within the field technician levels.

Qualifikationen

• High School diploma, GED, or equivalent work experience.
• Ability to travel to customer premises and company facilities, including inclement weather.
• Fluent in English, strong technical communication skills.
• Valid driver's license with a safe driving record.

Aufgaben

• Install and repair Broadband, Internet, TV, and mobile services.
• Educate customers on equipment use and troubleshooting.
• Maintain ongoing support and build lasting customer relationships.
• Follow safety and quality procedures while working outdoors.

Kenntnisse

Fluent English

Effective communication

Computer proficiency

Hand tools

Ausbildung

High School diploma / GED

Tools

Basic electrical work

Jobbeschreibung

Role Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we provide training to build your confidence, skills, and long-term career. Join Spectrum to keep people connected to what matters most.

Responsibilities

• Install and repair Broadband, Internet, TV, and mobile services
• Educate customers on equipment use and troubleshooting
• Maintain ongoing support and build lasting customer relationships
• Follow safety and quality procedures while working outdoors

Qualifications

• High School diploma, GED, or equivalent work experience
• Ability to travel to customer premises and company facilities, including inclement weather
• Fluent in English, strong technical communication skills
• Valid driver's license with a safe driving record

Technical Skills

• Proficiency in using computers and software applications
• Competence with hand tools and basic electrical work
• Ability to use weighted equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights

Abilities

• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability

Physical Requirements

• Walk over various terrains while carrying tools and equipment
• Safely use weight-bearing equipment and lift weights up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Operate a company vehicle in changing environments
• Work outdoors for extended periods in any season and inclement weather

Benefits and Compensation

Base pay generally ranges from $20.00 to $25.25 per hour, with opportunities for self-progression, bonus payments, and additional incentive-based compensation such as bonuses. The program allows progression from Field Technician I to IV with 10% salary increases at each level.

EEO Statement and Criminal History

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.