Field Reliability & Quality Engineer, Electrical (m/f/d)

Arbeitsagentur; Freiburg im Breisgau; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Tesla is seeking a Field Quality Engineer to enhance the reliability of its charging product portfolio, including Super & Mega charging and Wall connectors. The role involves cross-functional collaboration to identify, analyze, and counter field issues, aiming to reduce failures and improve product quality and durability.

The engineer will monitor field performance, triage trends, and work with design, manufacturing, service and suppliers to implement containment and corrective actions across

Qualifikationen

• 2+ years hands-on experience in power electronics hardware design, design validation, hardware testing, or durability testing.
• Ability to navigate software/firmware tools and logs to identify failure modes.
• Broad engineering background to collaborate with design, manufacturing, service and suppliers.

Aufgaben

• Monitor field performance and identify trending issues.
• Triaging trends and forming failure hypotheses.
• Coordinate with Failure Analysis to identify root causes.
• Apply engineering knowledge to drive containment and corrective actions into production/design/suppliers.
• Communicate field performance and gain buy-in from engineering leadership on priorities and urgency.
• Provide feedback to design owners to improve reliability and manufacturability.

Kenntnisse

Power electronics

Failure analysis

Design validation

Electrical engineering

Ausbildung

Electrical Engineering degree

Tools

CAN bus

Modbus

TCP/IP

Jobbeschreibung

What to Expect

The Field Quality team’s mission is to improve customer experience of Tesla products by reducing field issues.The role is responsible for our charging product portfolio including, but not limited to Super & Mega charger, Optimus Charging and Wall connector and works cross functionally with other engineering and service teams. We are seeking a multi‑faceted engineer who will be responsible for all aspects of identifying, analyzing, root causing, implementing countermeasures, and reporting on issues affecting products. To be effective, the Field Quality engineer will need to be intimately familiar with the detailed behaviour of our Energy Products and the tools and equipment used in their design and manufacture.They will work with other engineering teams to quickly mitigate and implement countermeasures of field issues to improve quality, reliability, and durability of the products.

What You’ll Do

• Monitor products field performance, identify trending issues.
• Triage emerging trends and use engineering first principals to come up with failure hypothesis
• Coordinate efforts with the Failure Analysis team to identify root causes of problems
• Apply knowledge of mechanical, electrical engineering and PCBA manufacturing to drive containment and corrective action implementation into production / design / supplier / Firmware
• Communicate field performance of the engineering system, gather buy‑in from engineering leadership on improvement priorities and urgency
• Drive continuous improvement in design and performance by providing direct and accurate feedback to design owners
• Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated (DFMEAs)
• Take part in ongoing optimisation of the products and processes (performance, cost, technology)

What You’ll Bring

• Degree in Electrical Engineering, or a related engineering discipline or equivalent experience
• 2+ years of hands‑on experience in power electronics hardware design, design validation, hardware testing, mechanical system reliability, or durability testing (including relevant internship or academic lab work experience)
• Ability/experience to navigate existing software/firmware tools and logs to identify and label failure modes encountered
• The successful candidate for this position must have a broad engineering background with the ability to work with design engineering, manufacturing, service, and suppliers across a wide variety of issues
• Exceptional problem solving and Failure Analysis, strong attention to detail and analytical thinking
• Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside
• Ability to use tools and business system applications to manage, synthesize, and interpret data
• Preferred: Experience with inverters, EV batteries, HV controls, and/or industrial grid codes
• Preferred: Experience working with DC Fast charging systems/features (e.g. high‑voltage DC busses, DC isolation monitoring, grid‑tied systems, network diagnostics, CAN communication, PLC, Modbus, TCP/IP protocols, etc.)

Tesla is an Equal Opportunity / Aff...

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